They offer a quick and simple rental service for an affordable price.
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Great service
Been with Boomerang for some years now and have found the service very professional. Any issues have been resolved quickly and efficiently. Well done keep it up
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Good prompt service and efficient
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
brilliant service good value
Value for money when renting games out you always seem to find the game that you want even the very latest ones for a good price
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
No response regarding Complaint!!
Have sent a email as they have taken 3 lots of payment and no response.
Very good on dispatching the games.
Andrew
Boomerang
8 years ago
Hello Stephen
Thanks for your feedback,
I'm really sorry to hear that you've had to contact us via Feefo to have you issue dealt with.
I've sent you a personal email with the same info, however I've not received any response from you as of yet.
I've gone through all of our email contacts and social media accounts and I've been unable to find any contact from you regarding multiple payments.
After reviewing your account I can see that 3 payments were indeed take from your account. However this was due to back dated payments as we hadn't received a payment from you the previous 2 months. The system was collecting owed payments to put your account back to normal.
Upon further reviewing your account I can see that you had no game rented during those two months so refunded you those two payments as we would never keep payments when full service had not been received.
If you wish to replay to my email please do
Thanks Boomerang
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Brilliant but..
I think the service is brilliant! The only thing I will say is there should be an app.
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
I've used two similar services before, both companies are now defunct. Boomerang offer a service which is fairly unique now, they do it well and offer good bonuses. Customer service is always prompt...
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Long time member, excellent service
A great value service - very efficient and quick in sending games out. I have been a member for a number of years now and recommend Boomerang to any gamer who wants to be able to play new releases at...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Thanks for your feedback,
I'm really sorry to hear that you've had to contact us via Feefo to have you issue dealt with.
I've sent you a personal email with the same info, however I've not received any response from you as of yet.
I've gone through all of our email contacts and social media accounts and I've been unable to find any contact from you regarding multiple payments.
After reviewing your account I can see that 3 payments were indeed take from your account. However this was due to back dated payments as we hadn't received a payment from you the previous 2 months. The system was collecting owed payments to put your account back to normal.
Upon further reviewing your account I can see that you had no game rented during those two months so refunded you those two payments as we would never keep payments when full service had not been received.
If you wish to replay to my email please do
Thanks
Boomerang