Very helpful! I signed up for their trial and then renewed for one month. It was easy to select the games I wanted, easy to return them and easy to cancel when I needed to (just do not have time to...
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Andrew
Boomerang
7 years ago
Hello Alistair Thanks for your review of our video game rental service! We're so happy to hear how much you loved the service. It's great to hear you'll be back with us soon. You can reactivate your account anytime. We have no minimum term so your can us the service for as long as you'd like, take a rental holiday and return at a later date. Hopefully we'll see you back later in the year where you can rental some more amazing games, while saving yourself loads of money! ThanksBoomerang
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
Great service
I love that I can rent games - delivered right to my door, play them and send them back with the free envelope. I can't recall ever really having a problem with the service, perhaps a couple of games...
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
Games come quick. Good for trying out games before I decide if want to buy.
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Trusted Customer
7 years ago
Have used the service for over 5 years now and would recommend anyone interested in gaming at least give them a try. The service is fantastic
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
I think boomerang s service is excellent letting u have the games u want for as long as u want and the price of memebership is cheap aswell hope they keep up the good work for many years
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
Rubbish
Rented a game that never turned up and I'm still waiting now not great communication
Andrew
Boomerang
7 years ago
Hello Steve
Thanks for your feedback,
We're really sorry to hear of the issues you feel you've had with the service. We've sent two personal emails to you in an attempt to resolve this for you. As of yet we have not heard back from you. If customers games do not arrive with them we have a number of ways to get it resolved very quickly. We normally expect games to arrive in 1-3 days as we send all of our items via 1st class Royal Mail. Games will arrive with your normal post so that no one has to stay in to sign for items. If a game hasn't arrived within 7 days we will move quickly to get this resolved and anytime that you've waited will be awarded back to you. We would never have customer lose out on their subscription. Please get in touch via customersupport@boomerangrentals.co.uk and we will get this sorted for you quickly. Hope to hear from you soon. ThanksBoomerang
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
Great service you can scale to what you want
Great service with variable packages so you can tailor the number of games you get to whatever suits you. The few times there are delays on their side they credit your account with points that can go...
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Andrew
Boomerang
7 years ago
Hello Daniel
Thanks for your review of our video game rental service! You're exactly right. We offer a wide selection of packages to suit all gaming tastes and budget. Your rental list is totally customizable and you can choose the order you want to receive your rentals in! We always aim to get your next game out to you asap. If you ever do have a wait we award payback points. These points can be used for discounts off purchases, rent bonus games or saved up and used for a free rental month! ThanksBoomerang
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
Easy fantastic service would recommended
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Trusted Customer
7 years ago
Works really well. No issues for many years.Once I received a scratched disc, it got replaced immediately, with no fuss.
Andrew
Boomerang
7 years ago
Hi Ilyan, Thanks for your great review of our service. We’re delighted to hear you have been using our games rental service for many years!In the unlikely event a disc arrives and is not functioning correctly we always issue a replacement at the earliest opportunity and send out an additional rental to you free of charge. We hope you continue to take advantage of our service for many years to come!ThanksBoomerang
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