bonkers.ie Reviews

Thank you so much for your 5-star review! We really appreciate your support - Beth, Customer Support.

Thank you for the fantastic 5-star review! Our goal at bonkers.ie is to ensure the switch is quick and hassle-free, so we're delighted to hear this was the case for you. If there is anything further we can help you with, please do not hesitate to get in touch with us at hello@bonkers.ie or via our webchat service! - Beth, Customer Support.

Thanks so much for the fantastic review! We’re delighted you found a great saving on your insurance renewal. It’s great to hear you’d recommend bonkers.ie. That’s exactly what we aim for! - Eva, Head of Customer Support.

Thank you for your kind feedback. We’re really glad to hear you’re pleased with the car insurance quotes. If you need anything else or have any questions, we’re here to help! - Eva, Head of Customer Support.

Thank you for your feedback. The comparison was generated using both the energy bill and the HDF file from ESB Networks, allowing for a highly accurate comparison based on actual tariff details and recorded consumption. Estimated savings are calculated using total annual costs, including both unit rates and standing charges. In this particular case, the differences between the standing charges are approximately €20 between both gas and electricity, while the new rates are significantly lower than the previous ones. Standing charges are fixed daily charges (€/day) and are included in all annual cost and savings calculations. bonkers.ie is accredited by the Commission for Regulation of Utilities (CRU) as an impartial, accurate and independent supplier of energy price comparisons. To maintain this accreditation, price comparison services are subject to regular monitoring, and the CRU audits bonkers.ie annually to ensure the information displayed is accurate, impartial and up to date. All relevant elements, including standing charges, unit rates, discounts, and annual consumption, are factored into the estimated annual cost and savings figures. The comparison provided therefore reflects a complete and accurate projection based on the information supplied. We remain committed to providing transparent and accurate comparisons in line with CRU standards. Eva - Head of Customer Support.

Thank you for taking the time to leave a 5-star review! - Beth, Customer Support.

Thank you for your fantastic review! We’re delighted to hear that you found bonkers.ie easy to use, and that our comparison tool helped with your decision making. We really appreciate you sharing your experience, and thank you for choosing bonkers.ie - Szimona, Senior Customer Support.

Thank you for taking the time to leave us a review and for sharing your feedback. We really appreciate it. Yuno Energy operates on an advance payment system, where they estimate your expected usage for the coming month and charge accordingly. This means an initial payment is taken for your first month, and your subsequent bill will then adjust to reflect the difference between what was paid and your actual consumption. We understand this is a different approach to billing, and we do highlight this within the offer details so customers can review how the payment structure works before proceeding. As your order was placed on the 8th of May, you are still within your 14-day cooling-off period. If you decide that this payment method is not the right fit for you, you can cancel your order by emailing us at hello@bonkers.ie. Should you choose to cancel, we will support you throughout the process and ensure Yuno Energy issues a full refund of your initial payment within 21 working days. We have also emailed you directly to check how you would like to proceed and to offer any further assistance you may need. Thank you again for your feedback. We always take customer comments seriously, as they help us improve and ensure everything is as clear as possible. If there’s anything else we can help with, you can contact us anytime at hello@bonkers.ie or via our webchat service. - Szimona, Senior Customer Support.

Thank you so much for your 5-star rating, we really appreciate it! - Szimona, Senior Customer Support.

Thank you so much for your positive review! We really appreciate your support - Szimona, Senior Customer Support.