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Bond Residential Reviews

Rated
Exceptional

We specialise in Residential Sales, Land & New Homes, Residential Lettings and Property Management.

Service
4.9
/5

5

4

3

2

1

58

3

1

0

0

62

ratings over the past year

62 out of 562 reviews
Time:
Past year
AC
Anthony Cousins
Tolleshunt Knights
19 days ago
Date of purchase: 19/06/2025
What Anthony Cousins said about Bond Residential:
Slight Improvements in Communication gets a 10/10
Seeing as I am the purchaser not the Vendor, Melvin is very good chaser upper as a go between the solicitors. Very annoying that there is no direct call, the 10 times I rang, I had to go through an...

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Bond Residential
Bond Residential
19 days ago
Hi Mr Cousins, Many thanks for your review and the invaluable feedback. All clients are provided with the DDI line for Melvin but as it is a direct line whenever Melvin is on a call, incoming calls are diverted to his voicemail instead of an engaged tone which we felt would be more beneficial for customers. We have taken onboard your comments regarding the length of the voice message that customers hear and are taking immediate action to change this. Many thanks Steve Wiggins, Director
MB
Mr & Mrs Bridger
Rochester
20 days ago
Date of purchase: 24/06/2025
What Mr & Mrs Bridger said about Bond Residential:
Excellent Service
Good straight forward service and we were only purchasing through them!! Key contact (Melvyn) all the way through who knew exactly what was happening in our chain. We would highly recommend them.
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Bond Residential
Bond Residential
19 days ago
Hi Mr & Mrs Bridger, Many thanks for your 5 star review and recommendation. We hope you will be very happy in your new home. Kind Regards
AW
Amy Walentowicz
Chelmsford
26 days ago
Date of purchase: 11/06/2025
What Amy Walentowicz said about Bond Residential:
Best agents around!
The whole team are very proactive and professional, Martin and Melvin are fantastic. There is no hard sell to use in-house services like most other agents and they go above and beyond to build...

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Bond Residential
Bond Residential
19 days ago
Hi Amy, Many thanks for your very kind words and for taking the time to post this review, we have passed your comments on to the team who were really appreciated your comments. We hope you will be very happy in your new home. Regards
PD
Paul Dalby
Chelmsford
27 days ago
Date of purchase: 17/06/2025
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Bond Residential
Bond Residential
19 days ago
Thanks for the 5 star rating
AE
Adam English
Chelmsford
1 month ago
Date of purchase: 04/06/2025
What Adam English said about Bond Residential:
Excellent Service, would highly recommend
Very professional and easy to contact, kept us updated constantly
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Bond Residential
Bond Residential
19 days ago
Hi Adam, Many thanks for the 5 star rating and for taking the time to post this review. Kind Regards
GW
George Nunn & Kelly Waplington
Chelmsford
1 month ago
Date of purchase: 02/06/2025
What George Nunn & Kelly Waplington said about Bond Residential:
Melvin - Brilliant
Great from start to finish. Matt initially was great and then passed over the service to Melvin who was excellent Very timely with his updates on the status and a lovely guy to talk to
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Bond Residential
Bond Residential
19 days ago
Hi George and Kelly, Many thanks for your lovely review and 5 star rating, we have passed your comments onto Matt and Melvin. We hope you will be very happy in your new home. Regards
Trusted Customer
2 months ago
Date of purchase: 09/04/2025
Fantastic service from start to end
Great service from putting house on the market to completing the sale. We had some issues along the way with buyers but Bond were great at managing these issues, helping us overcome and managing...

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Bond Residential
Bond Residential
1 month ago
Dear Home Seller, We appreciate you taking the time to complete this review of your recent experience of selling your home and are very grateful for the 5 star rating and recommendation.
GF
Greg Folgate
Chelmsford
2 months ago
Date of purchase: 16/04/2025
What Greg Folgate said about Bond Residential:
How Estate Agents should be!
We had a great experience with Bond Residential on our latest purchase. The team were friendly, professional and very knowledgeable from start to finish, but a HUGE shout out to Melvin who, in the...

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Bond Residential
Bond Residential
1 month ago
Dear Greg and Katie-Marie, Many thanks for the 5 star review and very kind words, it is very much appreciated by all of the team and we very much look forward to working with you again in the future. In the meantime we hope you will be very happy in your new home.
JM
Joseph Munoz
Danbury
2 months ago
Date of purchase: 16/04/2025
What Joseph Munoz said about Bond Residential:
Very professional, all the people we dealt with especially Martin and Melvin were faultless and genuinely interested in us.
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Bond Residential
Bond Residential
1 month ago
Hi Joseph, Thanks for choosing Bond Residential to sell your home, we really appreciate your kind words and 5 star rating.
DB
David & Sylvia Benstead
Chelmsford
3 months ago
Date of purchase: 20/03/2025
What David & Sylvia Benstead said about Bond Residential:
Very efficient and informative company. We dealt with Martin at Danbury office and Melvyn at Chelmsford, both very experienced in the estate agent business.
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Bond Residential
Bond Residential
3 months ago
Dear Mr & Mrs Benstead, Many thanks for your lovely review and 5 star rating. Kind Regards, Martin and Melvin
About Bond Residential
Founded in 2009, the Directors - Graham Hughes, Steve Wiggins and Lee Mann have over 80 years experience between them. Their vision for the company was to ensure that their clients received an exceptional personal service and as stress free an experience as possible when moving home. This vision together with their 8 point customer charter quickly led to Bond Residential becoming established as one of the leading Independent Estate Agents in the area. Their reputation for success and outstanding customer service was further enhanced when in 2012 clients voted them Best Independent Estate Agent in the South East and Runners Up for the Grand Prix Award for Best Independent Estate Agent in the UK at the Prestigious ESTA awards which are hosted annually in London by Channel 4's Phil Spencer. Since they opened the doors the company has gone from strength to strength and opened a second branch in the beautiful and picturesque village of Danbury at the beginning of 2018. It now employs 13 staff and with combined experience of over 140 years it is safe to say are the most experienced sales team in the area. In January 2018 the company was selected as the premier independent estate agent by Relocation Agent Network, a division of Cartus, a leading global relocation services provider to represent them in Chelmsford and Danbury. Their outstanding reviews and the customers that return to them year after year are testament to the Directors vision and their ability to deliver success and outstanding customer service time and time again. Therefore you can be assured that whether you are buying, selling or letting a home you will be dealing with one of the best Independent Estate Agents in the area.
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78, New London Road, Chelmsford, Essex, CM2 0PD, United Kingdom
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About Bond Residential
Founded in 2009, the Directors - Graham Hughes, Steve Wiggins and Lee Mann have over 80 years experience between them. Their vision for the company was to ensure that their clients received an exceptional personal service and as stress free an experience as possible when moving home. This vision together with their 8 point customer charter quickly led to Bond Residential becoming established as one of the leading Independent Estate Agents in the area. Their reputation for success and outstanding customer service was further enhanced when in 2012 clients voted them Best Independent Estate Agent in the South East and Runners Up for the Grand Prix Award for Best Independent Estate Agent in the UK at the Prestigious ESTA awards which are hosted annually in London by Channel 4's Phil Spencer. Since they opened the doors the company has gone from strength to strength and opened a second branch in the beautiful and picturesque village of Danbury at the beginning of 2018. It now employs 13 staff and with combined experience of over 140 years it is safe to say are the most experienced sales team in the area. In January 2018 the company was selected as the premier independent estate agent by Relocation Agent Network, a division of Cartus, a leading global relocation services provider to represent them in Chelmsford and Danbury. Their outstanding reviews and the customers that return to them year after year are testament to the Directors vision and their ability to deliver success and outstanding customer service time and time again. Therefore you can be assured that whether you are buying, selling or letting a home you will be dealing with one of the best Independent Estate Agents in the area.