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Bon Coeur Fine Wines Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bon-coeur-fine-wines | Feefo

104 out of 1,243 reviews

Time:

Past year

Andrew Grant

East linton

21 hours ago

Date of purchase: 11/07/2024

What Andrew Grant said about Bon Coeur Fine Wines:

Excellent service

Millie

Bon Coeur Fine Wines

17 hours ago

We are so happy to hear you enjoyed your Bordeaux wine and that it arrived on time and in excellent condition! Thank you for taking the time to leave such a wonderful, Andrew! Millie Bon Coeur Sales and Marketing Assistant

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Trusted Customer

1 day ago

Date of purchase: 01/07/2024

Packaging is the best I have ever come across.

Millie

Bon Coeur Fine Wines

17 hours ago

Thank you for taking the time to leave such a wonderful review! We are so pleased you enjoyed the Origen and Chablis and grateful to hear it arrived safely with our Pulpsafe packaging. Just so you know, our Chablis is on limited time VIP offer by the case! Millie Bon Coeur Sales and Marketing Assistant

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Luke callaghan

6 days ago

Date of purchase: 26/06/2024

What Luke callaghan said about Bon Coeur Fine Wines:

Delivered quickly

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Trusted Customer

6 days ago

Date of purchase: 05/07/2024

excellent all round

Millie

Bon Coeur Fine Wines

3 days ago

Thank you for taking the time to leave a wonderful review! We are delighted to hear you thought our service was excellent. Millie Bon Coeur Sales and Marketing Assistant

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Trusted Customer

8 days ago

Date of purchase: 24/06/2024

An error on delivery was corrected quickly and with a sincere apology. Mistakes do sometimes happen but the way companies deal with them is what sets good customer service apart and Bon Coeur are one

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Millie

Bon Coeur Fine Wines

4 days ago

We are so pleased we were able to meet your expectations with our customer service. Thank you for taking the time to leave a review. Your kind words mean a lot to us! Millie Bon Coeur Sales and Marketing Assistant

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Trusted Customer

8 days ago

Date of purchase: 03/07/2024

Quick, easy and great value!

Millie

Bon Coeur Fine Wines

4 days ago

Thank you for taking the time to leave us a great review! We are so glad you enjoyed your wine. Millie Bon Coeur Sales and Marketing Assistant

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Duncan Maw

sedgefield

28 days ago

Date of purchase: 03/06/2024

What Duncan Maw said about Bon Coeur Fine Wines:

pleasant, knowledgeable and helpful staff!

Millie

Bon Coeur Fine Wines

11 days ago

Thank you for taking the time to leave such a great review, Duncan! We are so pleased you were able to find the perfect gift with us. All the best, Millie - Bon Coeur Sales and Marketing Assistant

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Trusted Customer

1 month ago

Date of purchase: 04/06/2024

Prompt delivery received in god condition.

Millie

Bon Coeur Fine Wines

1 month ago

Thank you for your review, we are very pleased you enjoyed the claret! Millie Bon Coeur Sales and Marketing Assistant

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Richard Cranfield Esq

Ipswich

1 month ago

Date of purchase: 27/05/2024

What Richard Cranfield Esq said about Bon Coeur Fine Wines:

very personalised, very efficient, and always competitive

Millie

Bon Coeur Fine Wines

1 month ago

Thank you for your great review, Richard! We are so pleased you enjoyed your Burgundys. Millie Sales and Marketing Assistant

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Trusted Customer

1 month ago

Date of purchase: 12/05/2024

Great communication and wine arrived well packaged on as agreed. Though Delivery company didnt follow all instructions.

Millie

Bon Coeur Fine Wines

1 month ago

Thank you for your great review! Pleased you were happy with our Pulpsafe packaging! Millie Bon Coeur Sales and Marketing Assistant

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About Bon Coeur Fine Wines

Bon Coeur is an independent wine merchant based in North Yorkshire and operating across the UK. Established in 1994, we are particularly proud and passionate about what we do and endeavour to select and offer quality wine with personality and individuality. At the heart of everything is your experience as a customer. Helping customers discover and explore the wonderful world of wine is our mantra. Your reviews help spread the word and shine a light on our passion for great wine, our award-winning customer service, in-house delivery team and our knowledgeable, friendly welcome. We were delighted to win Decanter’s Best Regional Wine Shop 2023 and Best Wine Buyer Runner Up 2023 well as continue to maintain our Platinum Feefo Customer service award for the third year. Keep up with all the latest news by visiting our blog, Cellar Talk.

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01325776446

Moor Park, Moor Road, Melsonby, North Yorkshire, DL10 5PR, United Kingdom