How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Bon Coeur Fine Wines Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bon-coeur-fine-wines | Feefo

Displaying all 1,358 reviews

Christopher Abbott

9 days ago

Date of purchase: 24/05/2025

What Christopher Abbott said about Bon Coeur Fine Wines:

Fabulous service and wonderful knowledge.

Private Sales Team

Bon Coeur Fine Wines

7 days ago

Hello Christopher, thank you for such a glowing review, we really appreciate you taking the time to leave it. We're so glad that you enjoyed your wine and you were able to give us five stars. Please keep us in mind the next time you're in need of some excellent wines. Matthew - Sales and Events Manager

See full customer review

Sir Ian Macdonald of Sleat

14 days ago

Date of purchase: 20/05/2025

What Sir Ian Macdonald of Sleat said about Bon Coeur Fine Wines:

Prompt delivery. Good service and friendly drivers !

Private Sales Team

Bon Coeur Fine Wines

13 days ago

Hello Sir Ian, thank you for such a glowing review. I have passed on your comments to our delivery team who really appreciate the positive feedback. Please keep us in mind the next time you're in need of some top quality wines. Matthew - Sales and Events Manager

See full customer review

Trusted Customer

19 days ago

Date of purchase: 15/05/2025

Always excellent. Personal and knowledgeable

Private Sales Team

Bon Coeur Fine Wines

18 days ago

Hello, I'm so glad that you felt able to give us this glowing review. I hope that next time you're in need of some excellent quality wine that we will be able to help. Matthew - Sales and Events Manager

See full customer review

Trusted Customer

23 days ago

Date of purchase: 11/05/2025

Consistently good.

Private Sales Team

Bon Coeur Fine Wines

19 days ago

Hello, I'm so glad that you felt able to provide us with a glowing five star review. Please keep us in mind the next time you need some top quality wines. Matthew -Sales and Events Manager

See full customer review

Trusted Customer

25 days ago

Date of purchase: 29/04/2025

The website is well organised and the ordering and delivery process are faultless. The range of wines on offer is substantial and the prices are competetiive.

Private Sales Team

Bon Coeur Fine Wines

19 days ago

Hello, I'm so glad you felt able to give us such a glowing review. I will make sure that this will make our web teams day! Matthew - Sales and Events Manager

See full customer review

John Edward

Chiswick

28 days ago

Date of purchase: 06/05/2025

What John Edward said about Bon Coeur Fine Wines:

Prompt and efficent.

Private Sales Team

Bon Coeur Fine Wines

26 days ago

Hello John, I'm really glad that you were so pleased with our service you felt comfortable to give it a five star review. Please let us know that next time you're in the need for some top quality wine. Matthew - Sales and Events Manager

See full customer review

Trusted Customer

29 days ago

Date of purchase: 05/05/2025

Boncoeur -a Yorkshire success story s

The culture of service focus within Boncoeur is to be seen to be believed

Private Sales Team

Bon Coeur Fine Wines

28 days ago

Hello, it's so glad you felt able to post such a glowing review. I hope that we continue to exceed expectations and that you will keep us in mind next time you need some top quality vino! Matt - Sales and Events Manager

See full customer review

Trusted Customer

1 month ago

Date of purchase: 22/04/2025

Always excellent.

Private Sales Team

Bon Coeur Fine Wines

1 month ago

Hello, I'm so glad that you were able to give us a five star review, we really do appreciate it. I hope you keep us in mind next time you need some excellent quality vino! Matthew - Sales and Events Manager

See full customer review

Trusted Customer

1 month ago

Date of purchase: 01/05/2025

When to buy and bought-Excellent service from the man himself!

Private Sales Team

Bon Coeur Fine Wines

1 month ago

Hello, I'm so glad that you were able to give us a five star review. It really does make our day to see it. Please keep us in mind next time you need some great quality vino. Matthew - Sales and Events Manager

See full customer review

Luke Kelton

1 month ago

Date of purchase: 30/04/2025

What Luke Kelton said about Bon Coeur Fine Wines:

Knowledgable

Matthew really knew his stuff on the whiskeys and helped in the decision making process when buying this.

Private Sales Team

Bon Coeur Fine Wines

1 month ago

Hello Luke, I'm really glad you enjoyed the Family Cask. It's an exceptional whisky with an exceptional heritage. I hope to see you back in the shop soon. Matthew - Sales and Events Manager

See full customer review

Not received a review invite?

About Bon Coeur Fine Wines

Bon Coeur is an independent wine merchant based in North Yorkshire and operating across the UK. Established in 1994, we are particularly proud and passionate about what we do and endeavour to select and offer quality wine with personality and individuality. At the heart of everything is your experience as a customer. Helping customers discover and explore the wonderful world of wine is our mantra. Your reviews help spread the word and shine a light on our passion for great wine, our award-winning customer service, in-house delivery team and our knowledgeable, friendly welcome. We were delighted to win Decanter’s Best Regional Wine Shop 2023 and Best Wine Buyer Runner Up 2023 well as continue to maintain our Platinum Feefo Customer service award for the third year. Keep up with all the latest news by visiting our blog, Cellar Talk.

Read all

01325776446

Moor Park, Moor Road, Melsonby, North Yorkshire, DL10 5PR, United Kingdom