This company was great , Got the Hover-board and cart for my little girl for Christmas last year it did come in two Separate parcels Very well packed ,I phoned the company When the first parcel...
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Charlotte Smith
Bluefin Hoverboards
6 years ago
Hi TracyThank you for your feedback. I am pleased to hear our customer service team could answer your questions promptly
Kind Regards
Lucy
Product reviews
Charlotte Smith
Bluefin Hoverboards
6 years ago
Thanks again for your kind comments :)
Date of purchase: 04/12/2018
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Trusted Customer
Feefo Verified
6 years ago
The hoverboards arrived quickly and well packaged. All perfect
Charlotte Smith
Bluefin Hoverboards
6 years ago
HiThank you for your comments - customer feedback is great for us :)
Kind Regards
Lucy
Product reviews
Charlotte Smith
Bluefin Hoverboards
6 years ago
Thanks again for your kind comments! We love to hear that our products are being enjoyed by the whole family :)
Date of purchase: 21/11/2018
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Trusted Customer
Feefo Verified
6 years ago
Ordered, delivered, simple
Charlotte Smith
Bluefin Hoverboards
6 years ago
Thanks for your comments :)
Product reviews
Charlotte Smith
Bluefin Hoverboards
6 years ago
We are very pleased to hear you are happy with your product - customer feedback is great for us :)
Date of purchase: 11/12/2018
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Bluefin Hoverboards:
Hover board had a few issues with lights going out. Carts were not very strong on the weld points. Items do need to be addressed as we are on our third cart, which seems to be holding up for now.
Charlotte Smith
Bluefin Hoverboards
6 years ago
Hi Daniel & JamieThank you for taking the time to write a review, although I am sorry to hear that you have encountered a couple of issues with your board and accessories.
In response to your comments I would like to take this opportunity to apologise on behalf of Bluefin for the problems you had. Although reports such as these are uncommon, we take all technical reports seriously and we ensure our design team investigate these thoroughly. When required improvements are implemented into future product design.
We hope all the issues are now resolved but if you do have any questions in the future then please do not hesitate to contact us
Kind Regards
Lucy
Product reviews
Charlotte Smith
Bluefin Hoverboards
6 years ago
Thanks again for your feedback :)
Date of purchase: 13/01/2019
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Bluefin Hoverboards:
Thanks again for your comments - we are glad you are enjoying your hoverboard :)
Product reviews
Charlotte Smith
Bluefin Hoverboards
6 years ago
Thanks again for your comments!
Date of purchase: 21/11/2018
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Bluefin Hoverboards:
It is not recalibrating and if it does it lasts about a day.
Charlotte Smith
Bluefin Hoverboards
6 years ago
Hi Mark
Thank you for your feedback. I am very sorry to hear that you are having issues. Please email our support team on hoverboard-support@bluefintrading.co.uk so we can get this resolved for you as soon as possible. Customer satisfaction is our number one priority.Hope to hear from you soonLucyCustomer Resolutions Manager
Product reviews
Charlotte Smith
Bluefin Hoverboards
6 years ago
Hi Mark
Thank you for your feedback. I am very sorry to hear that you are having issues. Please email our support team on hoverboard-support@bluefintrading.co.uk so we can get this resolved for you as soon as possible. Customer satisfaction is our number one priority.Hope to hear from you soonLucyCustomer Resolutions Manager
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