How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Black By Design LTD Reviews

https://www.black-by-design.co.uk

EXCEPTIONAL

Service

4.9

Product

4.9

133

140

ratings over the past year

Displaying all 3,435 reviews

Trusted Customer

Feefo Verified

4 years ago

Excellent

Excellent service. Kept up to date from placing the order until it’s arrival. I ordered it late on Thursday and it arrived Monday.

Product reviews

Date of purchase: 06/10/2022

Caron Battensby

Feefo Verified

Aberdeen

4 years ago

What Caron Battensby said about Black By Design LTD:

Excellent service. Packaging was superb.

Excellent service. Packaging superb. Highly recommended.

Date of purchase: 06/10/2022

Trusted Customer

Feefo Verified

4 years ago

The perfect gift !

We found the Shetland Herringbone Throw in Light Sage (other colours are available) on the Black by Design Ltd website. The product is exactly as detailed and has exceeded our expectations. Great...

Date of purchase: 29/09/2022

Trusted Customer

Feefo Verified

4 years ago

Service was excellent. Ordered online and was delivered quickly as expected

Date of purchase: 25/09/2022

Maureen B Gerrard

Feefo Verified

4 years ago

What Maureen B Gerrard said about Black By Design LTD:

as good as it gets

Almost instant delivery at the best price available on the web

Date of purchase: 22/09/2022

Trusted Customer

Feefo Verified

4 years ago

Really fast service, and delivered when they said it would be.

Product reviews

Date of purchase: 21/09/2022

Trusted Customer

Feefo Verified

4 years ago

Item missing, never received the parcel

I haven't received my item.

Steve

Black By Design LTD

4 years ago

Hi We have been in touch by email to show that your order was delivered to your Apartment building a couple of days after your order was placed The photo clearly shows that it was delivered but it appears that the parcel was taken by someone else Hopefully we have now resolved the problem to your satisfaction? Regards

Trusted Customer

4 years ago

Company very kindly explained the situation and we came to an agreed solution. I have been recommended getting one of these cake stands by a few professional cake makers and I'm excited to get one for my self.

Product reviews

Date of purchase: 13/09/2022

Trusted Customer

Feefo Verified

4 years ago

Top Notch

Quality product and excellent service. Would definitely recommend to anyone.

Product reviews

Date of purchase: 17/09/2022

Trusted Customer

Feefo Verified

4 years ago

They haven't been delivered yet.

They haven't delivered the goods yet. Why are you asking me to review them now?

Product reviews

Date of purchase: 12/09/2022

Trusted Customer

Feefo Verified

4 years ago

Great item

Date of purchase: 15/09/2022

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Black By Design LTD Reviews

Farringdon Luggage Rack with ShelfMore reviews of this productView product websitePerfect for where I wanted to put it.

Shetland Loxhill Check Throw - Duck EggMore reviews of this productView product websiteBought this to match another I bought last year - same colour but it’s not quite as soft as the original.

Tall Klara CakestandMore reviews of this productView product websiteI have been recommended getting one of these cake stands by a few professional cake makers and I'm excited to get one for my self.

Yoku Freestanding Toilet Roll Holder | WalnutMore reviews of this productView product websiteExcellence in quality and service!

Yoku Freestanding Towel Rail | OakMore reviews of this productView product websiteIt hasn't been delivered yet.

Mezza Grande Towel Rail | OakMore reviews of this productView product websiteIt hasn't been delivered yet.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?