How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Black By Design LTD Reviews

https://www.black-by-design.co.uk

EXCEPTIONAL

Service

4.9

Product

4.9

142

149

ratings over the past year

Displaying all 3,421 reviews

Trusted Customer

11 years ago

Competitive price; free postage; prompt delivery

Product reviews

Date of purchase: 07/04/2015

Trusted Customer

11 years ago

Great service. Speedy delivery!

Product reviews

Date of purchase: 06/04/2015

Trusted Customer

11 years ago

Very good product, fast delivery. Very good web site. Made ordering easy

Product reviews

Date of purchase: 07/04/2015

Trusted Customer

11 years ago

Super quick delivery

Product reviews

Date of purchase: 05/04/2015

Trusted Customer

11 years ago

Fast & efficent

Product reviews

Date of purchase: 02/04/2015

Trusted Customer

11 years ago

Very speedy service!

Product reviews

Date of purchase: 31/03/2015

Trusted Customer

11 years ago

Prompt delivery which enabled me to obtain broken glass insert, see below.

Product reviews

Date of purchase: 17/03/2015

Trusted Customer

11 years ago

Excellent service and fast delivery.

Product reviews

Date of purchase: 29/03/2015

Trusted Customer

11 years ago

Very efficient business with extremely quick dispatch.

Trusted Customer

11 years ago

The item I wanted to purchase wasn't on the website. I emailed Black by Design to see if it was an item they stock. I was contacted by Lynette who kindly told me she'd order it in. Lynette kept me up to date with the order status and emailed me with the link to go the direct page to place my order, when the cushion came into stock. When it was available to order, I ordered it after 6pm and I choose next day delivery. It arrived the following day after dispatch with DPD. The postage costs for a courier service are excellent!

Product reviews

Date of purchase: 30/03/2015

Trusted Customer

11 years ago

Fast delivery after payment

Product reviews

Date of purchase: 30/03/2015

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Black By Design LTD Reviews

Rubber Washing Up Bowl and Brush - Mint GreenMore reviews of this product (7)View product websiteLovely colour. My friend is thrilled with her present

Art Glass Scented Refill - Gardenia BudMore reviews of this product (2)View product websiteLove this! Perfect for our living room, and lasts for months

Rio Cutlery Tray - AnthraciteMore reviews of this product (3)View product websiteHigh quality. Just what I was looking for.

Shetland Skye Check Throw - Pink HeatherMore reviews of this product (1)View product websiteSuperb quality

Rio Cutlery Tray - AnthraciteMore reviews of this product (3)View product websiteSmall item for a small drawer that maximised the space available.

Sticks Multi Hook - WhiteMore reviews of this product (12)View product website

Luna Photo Frame - WhiteMore reviews of this product (5)View product websitePleased with frame however one of the glass inserts was broken when received and so had to obtain a new piece of glass before frame could be given to my daughter as a birthday present!

Sticks Multi Hook - BlackMore reviews of this product (11)View product websiteProduct is as described and really cool. I love it! Thanks.

Eau de Nil Spot Luxury Lambswool CushionMore reviews of this product (2)View product websiteThe cushion is lovely and arrived in the original Bronte packing. It matches the throw perfectly.

Zona Fragrance Reed Diffuser - 250ml - PomegranateMore reviews of this product (1)View product websiteExcellent

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?