My order has not arrived and I have no means of checking where it is or when it will arrive . Company should choose a logistics group that allows this at least.....
Black By Design LTD
Black By Design LTD
10 years ago
We are very sorry your order has not arrived. I understand that our customer services team have been in touch and supplied you with the Royal Mail tracking number which hopefully will enable you to collect your parcel. Once again our apologies for the inconvenience caused.
Trusted Customer
10 years ago
apologies as this was clearly a failing of Royal Mail rather than Black by Design. I appreciate your swift follow up to remedy the situation. Excellent customer service.
Date of purchase: 07/11/2015
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Trusted Customer
10 years ago
Speedily despatched with an hour slot for the delivery
Black By Design offer a range of stylish quality gifts and home accessories. Our Brands range from the fun and quirky through to the simple and beautiful so offering something for everyone.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Black By Design offer a range of stylish quality gifts and home accessories. Our Brands range from the fun and quirky through to the simple and beautiful so offering something for everyone.