I placed an order 7 days ago and have heard nothing else from the company yet. I appreciate these are exceptional circumstances but I would have expected some sort of reply by now, even if it was to...
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Black By Design LTD
6 years ago
Disappointing to see that we have received a negative feedback given that we spoke with the customer half an hour ago advising them that their order had been shipped today
Trusted Customer
6 years ago
After phoning to enquire about this order the query has been resolved thank you.
However the feedback form was sent automatically even though it was not complete. I could not complete it all as it asked for feedback on the actual product which I am currently unable to do as the item has not been received yet. Something for people to be aware of when they complete the feedback.
Black By Design offer a range of stylish quality gifts and home accessories. Our Brands range from the fun and quirky through to the simple and beautiful so offering something for everyone.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Black By Design offer a range of stylish quality gifts and home accessories. Our Brands range from the fun and quirky through to the simple and beautiful so offering something for everyone.