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Black By Design LTD Reviews

Displaying all 3,436 reviews

Trusted Customer

Feefo Verified

6 years ago

Excellent quick delivery

No nonsense very efficient service

Product reviews

Date of purchase: 04/10/2020

Linda Goodhart

Feefo Verified

6 years ago

What Linda Goodhart said about Black By Design LTD:

arrived on time and well packed. Recommended

Product reviews

Date of purchase: 04/10/2020

Trusted Customer

Feefo Verified

6 years ago

Nice product but bad delivery service

I m happy with the product but not the service. I paid extra to get it delivered abroad and the service was terrible. I ended up sitting in waiting 2 full days for it to be delivered ! In today’s...

Steve

Black By Design LTD

6 years ago

This order was placed on 26th September and before the order was placed we provided an estimated delivery date to Spain of 5th October According to the tracking your order was delivered on 5th October exactly as estimated. a fact which you confirmed to ourselves by separate email I'm not sure what else we can do other than deliver on the day we said we would

Product reviews

Date of purchase: 26/09/2020

Trusted Customer

Feefo Verified

6 years ago

Item ordered has still not been received

No tracking for delivery of parcel

Date of purchase: 29/09/2020

Trusted Customer

Feefo Verified

6 years ago

Great product, but poor customer service when failing to meet delivery time

I paid for my purchase to be delivered the next day. It did not arrive on the next day, and the tracking number was not working, so I emailed Black by Design's customer service and received no reply....

Steve

Black By Design LTD

6 years ago

HI Thank you for your feedback. We have contacted you by separate email to apologise for the service you received which was far from what it should have been with your order Kind Regards Steve

Product reviews

Date of purchase: 23/09/2020

Sarah J Macbeth

Feefo Verified

6 years ago

What Sarah J Macbeth said about Black By Design LTD:

Really great price and quick delivery.

Date of purchase: 23/09/2020

Olivier Cros

Feefo Verified

6 years ago

What Olivier Cros said about Black By Design LTD:

On m'a expédié le modèle d'exposition !

Un meuble fragile m'a été expédié dans un emballage non suffisamment protecteur, il est dont arrivé endommagé, et par ailleurs à la réception du meuble j'ai pu constater des traces d'usures sur les...

Date of purchase: 21/09/2020

gina vecchio

Feefo Verified

Gloucestershire

6 years ago

What gina vecchio said about Black By Design LTD:

A great service

Quality product and timely delivery.

Product reviews

Date of purchase: 19/09/2020

Sarah Galsworthy

Feefo Verified

6 years ago

What Sarah Galsworthy said about Black By Design LTD:

Polka dot lambswool throw

Excellent service and product bought was exceptional quality. Highly recommended.

Product reviews

Date of purchase: 18/09/2020

Valentine Ward

Feefo Verified

6 years ago

What Valentine Ward said about Black By Design LTD:

Fabulous product, delivered quickly.

Really quick delivery, well packaged. Good communication leading up to delivery too about the day and time.

Product reviews

Date of purchase: 15/09/2020

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Black By Design LTD Reviews

Eos Feather Pendant Shade - White - Medium - 45cmMore reviews of this productView product websiteQuick delivery, well boxed and good value against other competitors

Eva Flowerpot - Yellow 15.5cmMore reviews of this productView product websitePrompt delivery and arrived on time.

Hub Storage Side Table - White/NaturalMore reviews of this productView product websiteNice product. Good design idea

Pure New Wool Fishbone Throw - OliveMore reviews of this productView product websiteThe throw was as described.

Turner Adjustable Bar Stool 35" - Leather & MetalMore reviews of this productView product websiteGreat stool, just wish I'd read description better as it is a bit too high for what I had originally intended to use it for!

Luxury Lambswool Spot Throw - GreyMore reviews of this productView product websiteExcellent quality. Highly recommend.

Eos Feather Pendant Shade - WhiteMore reviews of this productView product websiteReally beautiful, good quality item. Instructions very simple to follow and it looks amazing. Really delighted.

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