How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Black By Design LTD Reviews

https://www.black-by-design.co.uk

EXCEPTIONAL

Service

4.9

Product

4.9

133

139

ratings over the past year

Displaying all 3,435 reviews

Linda B-S

Feefo Verified

IOM

5 years ago

What Linda B-S said about Black By Design LTD:

Warm and snuggly

I found the throw I wanted easily in the search area and quickly went through the process for ordering and paying Really easy to use

Product reviews

Date of purchase: 06/02/2021

Trusted Customer

Feefo Verified

5 years ago

Fantastic customer service

Fantastic customer service, can't fault it. Goods were damaged but refund was no problem.

Date of purchase: 06/02/2021

Lisa

Feefo Verified

Hertfordshire

5 years ago

What Lisa said about Black By Design LTD:

A good looking and really easy to use website with gorgeous items. Ordered some gin glasses and they arrived very quickly and were really well packaged. Would recommend.

Product reviews

Date of purchase: 06/02/2021

Trusted Customer

Feefo Verified

5 years ago

a really great shopping experience. they shipped and package it really well, and the item was as described.

Product reviews

Date of purchase: 30/01/2021

Jonny Newell

Feefo Verified

5 years ago

What Jonny Newell said about Black By Design LTD:

Great customer service, ordered 11am, arrived 9am the next day, product packaged well and arrived in perfect condition. Highly recommend.

Product reviews

Date of purchase: 02/02/2021

Elizabeth

Feefo Verified

Edinburgh

5 years ago

What Elizabeth said about Black By Design LTD:

Excellent Customer Service and Products

Excellent Service - over and above. E mailed them about forgetting to use my discount and they replied extremely quickly and rectified the situation . Really impressed. First time I have bought from...

Product reviews

Date of purchase: 29/01/2021

Trusted Customer

Feefo Verified

5 years ago

Really nice website with some stylish products, easy to order and delivery was very quick, would definitely use the site again.

Product reviews

Date of purchase: 31/01/2021

Nicola Beveridge

Feefo Verified

5 years ago

What Nicola Beveridge said about Black By Design LTD:

Exactly as described, quick and easy delivery

Date of purchase: 31/01/2021

J Husain

Feefo Verified

5 years ago

What J Husain said about Black By Design LTD:

Good service good choices, very efficient.

Product reviews

Date of purchase: 31/01/2021

Trusted Customer

Feefo Verified

5 years ago

Lovely blanket and excellent delivery

Good qualty

Product reviews

Date of purchase: 31/01/2021

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Black By Design LTD Reviews

Luxury Lambswool Spot Cushion - GreyMore reviews of this productView product websiteMaybe a little expensive for a purchase as I bought two......but great quality and once bought will last forever

Luxury Lambswool Spot Throw - GreyMore reviews of this productView product websiteThese throws are brilliant quality. They look lovely and are extremely warm and snuggly. As well as in my settee I have one in my bed.

Dusk Balloon Gin Glass | Set of 2 | 650ml | Pink/GreyMore reviews of this productView product websiteLove them. So pretty and make a G&T even more enjoyable.

Theo Tea Mug and CoasterMore reviews of this productView product websitereally well designed mug, and excellent quality of materials

Mulberry Wall Clock - Midnight BlueMore reviews of this productView product websiteGood looking product and works well.

Gridy Fungi Shelf - Black Oak - SmallMore reviews of this productView product websiteGorgeous products. As described. Great packaging. Arrived in super quick time. Faultless.

Eos Feather Pendant Shade - WhiteMore reviews of this productView product websiteHad purchased the medium sized feather lampshade for bedroom from a different site and was so pleased with it that i decided to order the micro size for bedside lamps as well, this was one of only a...Read more

Close-up Magnify Mirror - OakMore reviews of this productView product websiteStylish and functional and looks the part

Pure New Wool Block Check Throw - Dusky Pink/CharcoalMore reviews of this productView product websiteLovely colours and material

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?