How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Bison Assist Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 405 reviews

Jacqueline Pestell - Smarter Hosting

Feefo Verified

GBR

3 months ago

What Jacqueline Pestell - Smarter Hosting said about Bison Assist:

A great service all round

Fast service. Great communication. Easy to understand reports. Extremely convenient. Would definitely use again.

Bison Services

Bison Assist

2 months ago

Thank you for your review. We’re really pleased the process felt straightforward and convenient throughout, and that the reports were clear and easy to follow. We appreciate your support and look forward to working with you again in future.

Wendy Howard

Feefo Verified

GBR

3 months ago

What Wendy Howard said about Bison Assist:

Brilliant service

Great service, totally reasonable price, the assessor was really helpful and informative. I would certainly recommend this company to anyone.

Bison Services

Bison Assist

2 months ago

Thank you for your review. We’re really pleased you had a positive experience and found the visit helpful and informative. We truly appreciate your recommendation and your kind feedback.

Trusted Customer

Feefo Verified

3 months ago

Great Service for our Fire Risk Assessment

Richard arrived in good time to perform a Fire Risk Assessment on our property. He was our assessor last year and so it was good to have that continuity. Richard was extremely efficient, friendly,...

Bison_Support

Bison Assist

3 months ago

Thank you for your review. We’re really pleased the visit went well and that the continuity was helpful. We’ll be sure to pass your kind comments on to Richard, and we appreciate you taking the time to share your feedback.

Denzil Kennedy

Feefo Verified

GBR

3 months ago

What Denzil Kennedy said about Bison Assist:

Informative and Helpful

Polite and informative representative. Took time to explain procedures and necessaries.

Bison_Support

Bison Assist

3 months ago

Thanks for your feedback. We’re glad the assessment was informative and that you felt well supported throughout. We truly appreciate your review!

Trusted Customer

Feefo Verified

3 months ago

Great

Excellent service, great communication and very professional all the way.

Bison_Support

Bison Assist

3 months ago

Thank you for your review. We’re really pleased everything was handled smoothly and that the communication throughout met your expectations. We appreciate you taking the time to share your feedback

Trusted Customer

Feefo Verified

3 months ago

Very good service throughout. Efficient and knowledgeable.

Very good service throughout. 4 star as requested first appointment of the day, and had to rebook.

Bison_Support

Bison Assist

3 months ago

Thank you for your feedback. We’re pleased you found the service efficient and knowledgeable. We’re sorry for the inconvenience with the initial appointment and appreciate your understanding in rebooking. Your comments have been noted to help us improve going forward.

Marise

Feefo Verified

3 months ago

What Marise said about Bison Assist:

great service lovely people

Bison_Support

Bison Assist

3 months ago

Thanks for your feedback. We’re glad everything went well and truly appreciate your review.

Trusted Customer

Feefo Verified

4 months ago

Very good

Bison_Support

Bison Assist

3 months ago

Thanks for your feedback. We’re glad you had a positive experience and really appreciate your review.

Berrin Buyukarslan

Feefo Verified

4 months ago

What Berrin Buyukarslan said about Bison Assist:

Very happy with the service

Bison_Support

Bison Assist

3 months ago

Thanks for your feedback. We’re glad everything went smoothly and truly appreciate your review.

Marc Hewitt

Feefo Verified

GBR

4 months ago

What Marc Hewitt said about Bison Assist:

Helpful and easy to book

Very easy to book and helpful and informative risk assessment completed

Bison_Support

Bison Assist

3 months ago

Thanks for your feedback. We’re glad everything was easy to arrange and that the visit provided useful information. We really appreciate your review

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo