How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Birmingham Bank Reviews | Customer Service Reviews for https://www.feefo.com/reviews/birmingham-bank-limited | Feefo

Displaying all 177 reviews

Trusted Customer

3 months ago

Date of purchase: 15/05/2025

No problems just a bit of confusion because they use Lloyds bank.

Morgan Lyons

Birmingham Bank

3 months ago

Thank you for the 5-star review and recommendation! We're glad everything went smoothly. You mentioned some confusion about Lloyds Bank, if you have a moment please reach out to our Savings team via the chat on your Online Savings Portal. We'd love to understand more so we can make improvements for the future. Thanks again!

Trusted Customer

3 months ago

Date of purchase: 07/05/2025

Great Bank

Excellent, fast and efficient. Easy to open account.

Morgan Lyons

Birmingham Bank

3 months ago

Thanks so much for your lovely feedback. We’re really glad to hear you had a great experience getting started with your Fixed Rate Bond. It’s a pleasure to have you with us.

Trusted Customer

3 months ago

Date of purchase: 20/05/2025

Helpful

Adviser on the phone was very helpful. I checked they are registered with the FSA

Morgan Lyons

Birmingham Bank

3 months ago

Thanks so much for your lovely feedback. We’re really glad to hear you had a great experience getting started with your Fixed Rate Bond. It’s a pleasure to have you with us.

Trusted Customer

3 months ago

Date of purchase: 20/05/2025

Customer service

Customer service lady was very helpful and was able to deal with my enquiry quickly

Morgan Lyons

Birmingham Bank

3 months ago

Thanks so much for your lovely feedback. We’re really glad to hear you had a great experience getting started with your Fixed Rate Bond. It’s a pleasure to have you with us.

London

3 months ago

Date of purchase: 21/05/2025

What YO said about Birmingham Bank:

Customer centric approach

Having an online only account, I am happy with their services that cater from customers' point of view.

Morgan Lyons

Birmingham Bank

3 months ago

Thanks so much for your lovely feedback. We’re really glad to hear you had a great experience getting started with your Fixed Rate Bond. It’s a pleasure to have you with us.

Trusted Customer

3 months ago

Date of purchase: 19/05/2025

Good rate for my term

good rate for my term needs, and initiated my account proficiently

Morgan Lyons

Birmingham Bank

3 months ago

Thanks so much for your lovely feedback. We’re really glad to hear you had a great experience getting started with your Fixed Rate Bond. It’s a pleasure to have you with us.

TRACY PROCTOR

Huddersfield

3 months ago

Date of purchase: 15/05/2025

What TRACY PROCTOR said about Birmingham Bank:

Straightforward

So straightforward, very easy to understand what we were signing up for and very easy to complete the process.

Morgan Lyons

Birmingham Bank

3 months ago

Thanks so much for your lovely feedback. We’re really glad to hear you had a great experience getting started with your Fixed Rate Bond. It’s a pleasure to have you with us.

Trusted Customer

3 months ago

Date of purchase: 15/05/2025

Good Service

Excellent. Fast and efficient.

Morgan Lyons

Birmingham Bank

3 months ago

Thanks so much for your lovely feedback. We’re really glad to hear you had a great experience getting started with your Fixed Rate Bond. It’s a pleasure to have you with us.

Trusted Customer

3 months ago

Date of purchase: 17/05/2025

Great service

Very helpful, I chose the wrong account, they sorted it out for me no problem.

Morgan Lyons

Birmingham Bank

3 months ago

Thanks so much for your lovely feedback. We’re really glad to hear you had a great experience getting started with your Fixed Rate Bond. It’s a pleasure to have you with us.

Trusted Customer

3 months ago

Date of purchase: 15/05/2025

Efficient

Very easy to open account. Money appears straightaway when transferred in. Very efficient.

Morgan Lyons

Birmingham Bank

3 months ago

Thanks so much for your lovely feedback. We’re really glad to hear you had a great experience getting started with your Fixed Rate Bond. It’s a pleasure to have you with us.

Not received a review invite?

About Birmingham Bank

Birmingham Bank unlocks opportunities for customers and intermediary partners through useful technology, exceptional value and trusted relationships. The Bank offers a wide range of savings deposit products directly to customers, and specialist buy to let mortgage lending exclusively via a select panel of mortgage intermediaries.

Read all

+447387198925

Riverbank House, 2 Swan Lane, London, City of London, EC4R 3TT, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo