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Birmingham Bank Reviews | Customer Service Reviews for https://www.feefo.com/reviews/birmingham-bank-limited | Feefo

Displaying all 243 reviews

Hannah Kalmanowitz

Feefo Verified

9 months ago

What Hannah Kalmanowitz said about Birmingham Bank:

Clear and transparant

Very smooth and easy to set up an account. Clear information, Recommendation by Martin Lewis meant I knew you are a good bank.

Letizia

Birmingham Bank

9 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 30/07/2025

Trusted Customer

Feefo Verified

9 months ago

Saving documents query

Customer service dealt with my savings query quickly and professionally.

Letizia

Birmingham Bank

9 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 22/07/2025

Trusted Customer

Feefo Verified

9 months ago

Quick service

Instant ,no problem eay to follow instruction and plenty information to make decisions.

Letizia

Birmingham Bank

9 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 23/07/2025

Trusted Customer

Feefo Verified

9 months ago

Excellent

Easy to access and dealt with promptly

Letizia

Birmingham Bank

9 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 23/07/2025

Trusted Customer

Feefo Verified

9 months ago

Very smooth

The opening procedure was incredibly smooth and I was amazed at the speed of applying the details of my linked account by simply scanning a QR code. Don’t quite know how that works but it was...

Letizia

Birmingham Bank

9 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 14/07/2025

Trusted Customer

Feefo Verified

9 months ago

My Application

I made a mistake on my application and the staff went an extra mile to fix the problem. The attitude was refreshing.

Letizia

Birmingham Bank

9 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 24/07/2025

Trusted Customer

Feefo Verified

9 months ago

Simple to open and fund

I opened a fixed rate 3 years saving account. Very simple to open and fund, money shows instantly in the account. An email is also sent immediately confirming funds have been received.

Letizia

Birmingham Bank

9 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 24/07/2025

Trusted Customer

Feefo Verified

9 months ago

Pensioner unable to do in line banking. Phoned birmingham asked many questions to ensure my money would be safe. They went through each stage of on line account and confirmed an email would be sent...

Letizia

Birmingham Bank

9 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 15/07/2025

Trusted Customer

Feefo Verified

9 months ago

Applying for a bond account with Birmingham Bank

Opening the account (bonds) was very straightforward. Application process simple.

Letizia

Birmingham Bank

9 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 01/07/2025

Trusted Customer

Feefo Verified

9 months ago

Prompt acknowledgment of funds

Letizia

Birmingham Bank

9 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Date of purchase: 16/07/2025

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