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Bikmo Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bikmo | Feefo

312 out of 2,854 reviews

Time:

Past year

Andreas Leicht

11 months ago

Date of purchase: 19/08/2023

What Andreas Leicht said about Bikmo:

alles unkompliziert!

Alex D.

Bikmo

11 months ago

Hallo Andreas, vielen Dank für deine Bewertung, wir wünschen dir weiterhin viel Spaß beim Biken!

Garry Roberts

11 months ago

Date of purchase: 07/07/2023

What Garry Roberts said about Bikmo:

Easy to use website. Clear details on insurance levels and cover. Reasonable limits on cover

James Marsh

Bikmo

11 months ago

Cheers Garry! Welcome aboard, from all at team Bikmo.

Trusted Customer

11 months ago

Date of purchase: 18/08/2023

Excellent service

James Marsh

Bikmo

11 months ago

Thank you for the feedback, it's much appreciated.

Alan McConnell

11 months ago

Date of purchase: 06/07/2023

What Alan McConnell said about Bikmo:

Good reviews gave me confidence to buy their bicycle insurance, which was a straightforward and easy process. However, so far, I haven't had to claim (thank goodness) so cannot comment on this aspect

...

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James Marsh

Bikmo

11 months ago

Excellent feedback, thank you Alan. We hope you never need to claim, but our team will be here to support if you ever do need us.

Trusted Customer

11 months ago

Date of purchase: 16/08/2023

Simple process no hassle

James Marsh

Bikmo

11 months ago

Thank you for choosing Bikmo, and for your positive feedback. Ride safe.

Trusted Customer

11 months ago

Date of purchase: 04/07/2023

Fast and fair

Alex D.

Bikmo

11 months ago

Hi, thank you for your feedback!

Trusted Customer

11 months ago

Date of purchase: 11/08/2023

So far so good

James Marsh

Bikmo

11 months ago

Thank you for choosing Bikmo. Please don't hesitate to reach out if you ever need us. Ride safe.

Trusted Customer

11 months ago

Date of purchase: 29/06/2023

Very helpful and good value

James Marsh

Bikmo

11 months ago

Thank you for choosing Bikmo, it's great to have you on cover with us. Ride safe.

Paul Dickinson

11 months ago

Date of purchase: 10/08/2023

What Paul Dickinson said about Bikmo:

Give you the lock requirements AFTER you have paid. Also there is NO phone number to claim.

James Marsh

Bikmo

11 months ago

Hi Paul, We make every effort to ensure that our customers are aware of our locking requirements prior to purchasing a policy. Support articles, videos & lock check functions are all available, you're also required to tick a box confirming you have read & understood the locking requirements before a policy purchase can be completed. Phone lines are open Monday-Friday, 09:00-17:00. Our Customer Experience team will support you through the process of submitting a claim. Once submitted, your claims handler will also be available to your call within our operating hours. Please see our contact details below. Tel: 01244 470337 Email: support@bikmo.com

Martin Jervis

Norwich

11 months ago

Date of purchase: 08/08/2023

What Martin Jervis said about Bikmo:

I just love this whole idea. Very efficient and very simple service. Great support and real human beings answering your question for example about the suitability of the lock.

James Marsh

Bikmo

11 months ago

Excellent feedback, thank you Martin. Welcome aboard from all at team Bikmo.

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About Bikmo

Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.

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01244 470337

Office 114, Glendale House, Glendale Avenue, Sandycroft, Flintshire, CH5 2QP, United Kingdom