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Big Drop - UK Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 530 reviews

Trusted Customer

4 years ago

Great beer and quick service

Lawrence Smith

Crowborough

4 years ago

What Lawrence Smith said about Big Drop - UK:

Great Beer

Love the beer, great for us diabetics, great taste and great service.

Kate Kimber

Ipswich

4 years ago

What Kate Kimber said about Big Drop - UK:

Their products were easy to order and arrived quickly too. The packaging was good quality and stylish. The beers were a gift and the recipient was very pleased. I have been told they're really...

Trusted Customer

4 years ago

Really nice alternative to Alcoholic Beers

Excellent beers. Unfortunately the courier delayed delivery so I didn’t get my beers until after New Year. I like the IPAs, lagers and sour beers. The golden ale is also excellent. Less keen on the...

Neil Innes

4 years ago

What Neil Innes said about Big Drop - UK:

Tasty and great variety Beer

Product is excellent - great variety of beers that seriously fit the bit of tasty yet non-alcoholic. Perhaps only draw back was though quick delivery - delivered to wrong address.

ALAN

4 years ago

What ALAN said about Big Drop - UK:

Poor communication when stock runs out.

When ordering from the website the indication was that the products were in stock. When I chased up the order after a week I was informed that I would have to wait for new stock. Whilst I accept this...

Team Big Drop

Big Drop - UK

4 years ago

Thank you for taking the time to review us. Customer satisfaction is a priority for us at Big Drop. We apologise for the delay you experienced. Our warehouse has been experience supply issues and staffing shortages due to Covid. We also apologise for the lack of communication about the delays as we are a small team we are working on improving our messaging and contact with customers. We are sorry we fell short on this occasion. Kind Regards, Team Big Drop

Kev

Fareham

4 years ago

What Kev said about Big Drop - UK:

Great customer service and product

There was a problem with a couple of damaged cans on my most recent delivery, I reported it and they replied very quickly and went above and beyond to resolve the issue. Great customer service to go...

Roger Payne

4 years ago

What Roger Payne said about Big Drop - UK:

A non-alcoholic Pale Ale I enjoy

The beer is excellent and the service was good. Delivery was as stated, within a few days.

Neil Doughty

4 years ago

What Neil Doughty said about Big Drop - UK:

Speedy response to customer emails

My order contained two elements and when only one arrived I thought there was a problem. Big Drop were fast to respond and explain, and the second part of the order did indeed arrive shortly, as the...

Carolyn Mack

4 years ago

What Carolyn Mack said about Big Drop - UK:

Best non alcoholic beers you can buy

These are the best non alcoholic beers on the market. Orders are processed quickly and delivered efficiently.

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