We are very sorry that you experienced difficulties with our Excess Insurance Product; please could you let us know what specifically the problem was so that we can address it?
Kind Regards
Bettersafe Products Ltd
Robert Naqvi
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Trusted Customer
Feefo Verified
11 years ago
Very helpful when dates had to be changed
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Trusted Customer
Feefo Verified
11 years ago
I had a slight problem which I noticed on the Sunday and one of the Bettersafe…
I had a slight problem which I noticed on the Sunday and one of the Bettersafe staff called me to on the Sunday and sorted it straightaway. Very impressive, don't these guys have a day off?
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Trusted Customer
Feefo Verified
11 years ago
Excellent communication and sympathetic, responsive customer service
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Trusted Customer
Feefo Verified
11 years ago
Main Points and T & C's clear - good cover
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Trusted Customer
Feefo Verified
11 years ago
Process for product purchase was very efficient.
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Trusted Customer
Feefo Verified
11 years ago
Quick and very efficient answer to my questions and no hesitation to confirm in an…
Quick and very efficient answer to my questions and no hesitation to confirm in an e-mail.
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Trusted Customer
Feefo Verified
11 years ago
great product , great value
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Trusted Customer
Feefo Verified
11 years ago
Wording of territorial coverage extremely confusing and unclear. Three different wordings in three different documents.…
Wording of territorial coverage extremely confusing and unclear. Three different wordings in three different documents. Documents relating to the insurance purchased not referenced as such.
Answer...
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Trusted Customer
Feefo Verified
11 years ago
Good to deal with. Have not had to claim so no idea how good that…
Good to deal with. Have not had to claim so no idea how good that side is.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
