Didn't have to use the insurance thank goodness but having it gave us peace of mind.
The service and value for money were excellent.
Leann
Bettersafe
7 years ago
Dear Sir
Thank you for your positive response. We are glad to hear that you were happy with your experience while purchasing with Bettersafe.
We hope to see you again soon.
Kind Regards
Bettersafe Team
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TC
Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Bettersafe:
Excellent prompt service very good value.
Still waiting on delivery. Way past date expected.
Alejandra
Bettersafe
8 years ago
Dear Speake,
We are sorry see that you had a bad experience with us.
Our team have attempted to get in touch with you via your email address supplied.
Please, could you get in touch with us so we can resolve any issues?
Thank you very much.
Kind Regards,
Bettersafe Team
TC
Trusted Customer
8 years ago
Sorry reviewed the wrong company.
0
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Trusted Customer
Feefo Verified
8 years ago
Excellent value for money
Harry
Bettersafe
8 years ago
Dear Sir/Madam,
Thank you for your positive response. We are glad to hear that you were happy with your experience while purchasing with Bettersafe.
We hope to see you soon,
Kind Regards,
Bettersafe Team
1
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Trusted Customer
Feefo Verified
8 years ago
Speedy claim resolution
Summitted a claim on a Wednesday, received approval on the Friday and the money was in my bank the following Wednesday. However be careful when choosing your cover, I bought 1 days cover starting at...
Read more
Harry
Bettersafe
8 years ago
Dear Sir/Madam,
Thank you for your response. I am glad to hear that you had a positive experience with our claims team and we at Bettersafe are grateful for the four starts you awarded us. If you would like to discuss the timings of your policy, please contact our support team: enquiries@bettersafe.com.
Kind Regards,
The Bettersafe Team
1
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Trusted Customer
Feefo Verified
8 years ago
Easy product to do
Good easy service
Harry
Bettersafe
8 years ago
Dear Sir/Madam,
Thank you for your comment. We are happy to hear that you had a good and easy service. We hope to see you soon at Bettersafe.
Kind Regards,
The Bettersafe Team
1
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TC
Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Bettersafe:
Very easy to arrange online. High level of cover for exceptionally low price. Fortunately no claim made so 6 able to comment on claims performance
Harry
Bettersafe
8 years ago
Dear Mr Miller,
Thank you for your comment. We are happy to hear you found our customer journey easy. We at Bettersafe strive for excellent customer service. We thank you for your five-star rating. See you soon at Bettersafe.
Kind Regards,
The Bettersafe Team
1
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Trusted Customer
Feefo Verified
8 years ago
Easy to set up
Simple and easy to use
Harry
Bettersafe
8 years ago
Dear Sir/Madam,
Thank you for your rating. We hope to see you soon at Bettersafe.com
Kind Regards,
The Bettersafe Team
1
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TC
Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Bettersafe:
Good clear terms
Clear information and terms. User-friendly site
Harry
Bettersafe
8 years ago
Dear Mr Howells,
We are glad to see your positive comment, thank you very much for your five stars.
Kind Regards,
The Bettersafe Team
1
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TC
Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Bettersafe:
Very satisfactory. Yes, would recommend this service.
Harry
Bettersafe
8 years ago
Dear Mr Ellis,
Thank you for your kind response, we would be very grateful for your recommendation and we hope to see you soon.
Kind Regards,
The Bettersafe Team
1
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TC
Trusted Customer
Feefo Verified
Blackpool
8 years ago
What Trusted Customer said about Bettersafe:
Not had to claim, so no experience of policy procedure.Good price.
Straightforward web site, easy to follow, good price and quick response with documentation.
Harry
Bettersafe
8 years ago
Dear Mr Morgan,
Thank you for your comment. We are glad to hear you were happy with our service.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
