Let's start with the positives - keen, responsive service while quoting a price... that's it.Terrible customer service after the order goes in. lack of communication, the finance team not knowing...
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Zoe
BestCarFinder
9 years ago
Hi Elif, thank you for getting in contact via Feefo. Your new vehicle is due for delivery on the 5th October. In the meantime your new account manager Mandy will be in contact. She will investigate your account that Josh left and ring you tomorrow to discuss your issues in more detail. We sincerely apologise for any inconvenience caused.
TC
Trusted Customer
9 years ago
I don't need a new account manager now; the dealership manager contacted me directly when he could no longer observe the emails without taking direct action. He is keeping me updated himself
Alex was incredibly helpful throughout the whole process. He was very responsive and kept me informed at all times. I felt like I was in good hands and wouldn't hesitate to recommend Best Car Finder.
Zoe
BestCarFinder
10 years ago
Hi Mina, I have passed your fantastic review to Alex, enjoy your new Audi - great choice of car!
This is my third car form BCF ...first one was excellent, second one not so good and this one has been a dream....and trust me I was a pain during the process as I needed it to be right and at no...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
