How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Bern Pet Foods Reviews

https://bernpetfoods.co.uk

EXCEPTIONAL

Service

4.7

Product

4.8

ratings over the past year

Displaying all 283 reviews

Rob Ayres

Feefo Verified

3 years ago

What Rob Ayres said about Bern Pet Foods:

Contained great service.

As always it was easy & straightforward to find the food I needed for my canine partner, no complications & a great offer on. Quick delivery & we’ll informed on its progress.

Product reviews

Date of purchase: 11/07/2022

Rochelle Madill

Feefo Verified

3 years ago

What Rochelle Madill said about Bern Pet Foods:

Great product. My cats continue to thrive on it.

Excellent as always.

Product reviews

Date of purchase: 26/06/2022

Trusted Customer

Feefo Verified

3 years ago

Great service and great healthy dog food

Very informative web site , easy ordering , arrived as stated , and my Labrador loves the food. Will definitely be ordering from them again

Product reviews

Date of purchase: 23/06/2022

mark hynes

Feefo Verified

Godstone

3 years ago

What mark hynes said about Bern Pet Foods:

Great healthy nutritious product

they have a great product which was delivered fast.

Product reviews

Date of purchase: 05/07/2022

Kim Belsey

Feefo Verified

4 years ago

What Kim Belsey said about Bern Pet Foods:

"No stock" no suggestion on the website on availability in the future

have food in stock I have 8 cats feeding, up until now, Origen cat and kitten..... was out of stock so had to buy ACANA and hope the cats will eat it

Date of purchase: 03/06/2022

mark hynes

Feefo Verified

Godstone

4 years ago

What mark hynes said about Bern Pet Foods:

great product and customer service

the product is high quality and the re ordering process is easy and delivery times very good, we would highly recommend this firm who truly care about our pets and their customers.

Product reviews

Date of purchase: 25/05/2022

Trusted Customer

Feefo Verified

4 years ago

Great customer service and response time.

Product reviews

Date of purchase: 04/05/2022

Trusted Customer

Feefo Verified

4 years ago

Excellent service. Fast delivery.

Product reviews

Date of purchase: 01/05/2022

Trusted Customer

Feefo Verified

4 years ago

Excellent service

Excellent delivery service. Fast and efficient with regularly updates on progress of order

Product reviews

Date of purchase: 12/04/2022

Hester du Plessis

Feefo Verified

4 years ago

What Hester du Plessis said about Bern Pet Foods:

Excellent service.

Prompt completion and delivery of order.

Product reviews

Date of purchase: 11/04/2022

Not received a review invite?

ACANA Grass-Fed Lamb 10kg (5x2kg), Slight Tear Damage, 20% OFF*

ORIJEN Fit & Trim 11.4kg (Slight Tear Damage), 20% OFF*

View all media (30)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Bern Pet Foods Reviews

ORIJEN Six Fish DogMore reviews of this product (11)View product websiteThis is the only food my Canine Partner can tolerate due to a skin condition meaning he can’t have grain based foods.

ORIJEN Cat KittenMore reviews of this product (32)View product websiteGreat value and quality, my cats thrive on it

ORIJEN PuppyMore reviews of this product (11)View product websiteIts nice to have a food without any additives and clearly beneficial for my Labrador

ORIJEN Six Fish DogMore reviews of this product (11)View product websiteMy dog really enjoys the choice of flavours and likes the fish

ACANA Senior RecipeMore reviews of this product (9)View product websiteit is reassuring to know that the food we buy is appropriate for the size and age of our pet with all the right nutrition and goodness included

ORIJEN Regional Red CatMore reviews of this product (8)View product websiteExcellent food. My cats' coat and condition is always great with this food.

ACANA Puppy RecipeMore reviews of this product (10)View product websiteOur dog is doing well on this food.

ACANA Light & Fit RecipeMore reviews of this product (6)View product websiteLight and Fit is a very high class product which my dog loves

ACANA High Protein Crunchy Chicken Liver Treat 100g (New)More reviews of this product (3)View product websiteHigh quality. Loved by my dogs.

ACANA High Protein Crunchy Turkey Liver Treat 100g (New)More reviews of this product (3)View product websiteHigh quality. Loved by my dogs.

ACANA High Protein Crunchy Beef Liver Treat 100g (New)More reviews of this product (2)View product websiteHigh quality. Loved by my dogs.

ACANA High Protein Crunchy Pork Liver Treat 100g (New)More reviews of this product (2)View product websiteHigh quality. Loved by my dogs.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?