Good Morning Denise,
Thank you for taking the time to leave us a review.
Whilst I am disappointed to read your comments regarding your experience, I appreciate you taking the time to raise this; it's very important to us that our customers receive a great experience with us and our third party providers.
I am sorry that you have not had a smooth claims journey and that your faith in BeMoto has been injured following the service you have received and would like to assure you that this is not the level of service that we, or our third party providers aim to deliver.
All of our policy documents, including what is covered and how to make a claim can all be found on our website. These can be located under "Policy Documents" at the bottom of our website, Alternatively, they can be found at the following link: https://www.bemoto.uk/policy-documents.
However, if you wish to discuss this any further, please do not hesitate to contact our team on 01733 907001.
Kind Regards,
BeMoto
