order was click and collect - the order was ready for collection almost straight away and there was no hanging around when i went to collect my order - it was bagged up and ready to go for me.
Product reviews
Date of purchase: 29/04/2016
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Trusted Customer
10 years ago
I ordered a Tripp trap chair on line . Then I was emailed to say it was not in stock and would be a 2 to 3 week lead time. I had to cancel the order. Why have on line to order when not available?
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Sheila
Bella Baby
10 years ago
Many thanks for your feedback. We am very sorry to hear of your experience with Bella Baby. At Bella Baby, we are constantly trying to improve our processes & service and without you filling out this form we would not be able to do this so I appreciate you taking the time to do this. If we can be of any further assistance please let us know.
I cannot commend Bella baby highly enough for their excellent customer service throughout our order process. We had to wait four weeks for our pram to come into the store and any time I enquired with...
Once again Fantastic service, very fast, kept up to date at all stages! Couldn't fault bella baby in any way!
Keep up the great work ***
Product reviews
Date of purchase: 28/04/2016
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Trusted Customer
10 years ago
I'm still waiting for my order, it was sent to Watergrasshill in error even though I imput my address at Minane Bridge correctly. Could you please send me my order?
Sheila
Bella Baby
10 years ago
Many thanks for your feedback, we are very sorry to hear that you still have not received your delivery. The correct procedure has been put in place so that this does not happen in the future. If you need anything further please let us know.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
