Superb customer service from Beadle and Crome . Issues of quality with the product have been dealt with speedily and efficiently thus far.
Katie
Beadlecrome Interiors
9 years ago
Good Afternoon,
We are very pleased to hear how happy and satisfied you are with our customer service. Our aim is to resolve these issues for you successfully, within a reasonable period and with the minimum of disruption.
Love going in to the shop. I have found so much there that is different
Katie
Beadlecrome Interiors
9 years ago
Good Afternoon Mrs Byatt,
We really appreciate you taking the time to provide us with such positive feedback. So many of our existing, and new customers, comment on the unique and diverse product range we offer.
Product reviews
Katie
Beadlecrome Interiors
9 years ago
Thank you for your review of the fabulous Spiky Cushions you purchased from us.
Excellent service, I cannot think of anything negative to say. All my dealings with this company have been outstanding
Katie
Beadlecrome Interiors
9 years ago
Good Afternoon Mr Maidment,
Thank you very much for your glowing review! It is wonderful to hear how happy you are with our service and we hope to see you again in the near future!
Product reviews
Katie
Beadlecrome Interiors
9 years ago
Many thanks for your positive review and feedback on the furniture you purchased from us.
Able to see and discuss product options of which there were many. Showroom had the full selection to try.
Katie
Beadlecrome Interiors
9 years ago
Good Afternoon,
Thank you very much for your review of our service. We do have a fantastic selection of Hulsta Furniture on display and there are multiple options and finishes available.
Product reviews
Katie
Beadlecrome Interiors
9 years ago
Many thanks for your positive review of the Hulsta Sleeping System - Bodycom range you purchased from us. We do have a parking arrangement with Q Park at Chatham Place, only five minutes walk away, where we can offer all our customers an hours free parking.
The mattress was a good value one but it did not fit the bed frame well enough. So I returned it and ordered a better fitting one. The mattress itself was great but the fit didn't work.
Katie
Beadlecrome Interiors
9 years ago
Good Afternoon,
Thank you for taking the time to provide us with feedback. We are pleased to hear we were able to resolve this to your satisfaction, by agreeing to take back the original mattress you ordered, and ordering and delivering a replacement mattress.
Date of purchase: 16/06/2016
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Brenda M Lea-Cox
Feefo Verified
9 years ago
What Brenda M Lea-Cox said about Beadlecrome Interiors:
In store service was good however the delivery experience was dreadful. the (expensive) new furniture was carried into the house without any covering which surprised me.
Considering Beadlecrome...
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Katie
Beadlecrome Interiors
9 years ago
Dear Mrs Lea-Cox,
We are very sorry that you were not happy with the delivery experience. In this instance, as the sofa was awkward and unsafe to carry into your home packaged, it was unwrapped in the delivery vehicle prior to bringing into the room.
A new part was ordered to replace the marked leg and was successfully replaced by our delivery team. We are concerned that you did not receive the care instructions for your furniture as this is normally attached to the delivery note, of which we have the copy you have signed. We can confirm a copy of the care instructions were posted to you directly.
Product reviews
Katie
Beadlecrome Interiors
9 years ago
Thank you for your review of the Ekornes Stressless Furniture you purchased from us. We are so pleased to hear you are happy with the high quality and comfort of the furniture.
I love the design, as expected from B and C and very helpful phone assistance from a lady member of staff. She went out of her way to be helpful.
Katie
Beadlecrome Interiors
9 years ago
Good Morning Mrs McCartney,
Many thanks for taking the time to review the service you received from Beadlecrome Interiors. I have passed on your lovely comments to my colleague who dealt with you. We hope to see you again soon!
Product reviews
Katie
Beadlecrome Interiors
9 years ago
Thank you for your review of the Ceduna Lamp Table purchased from us.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
