some off your staff is very arrogant and anexperien.
Dawn Guiver
Be Wiser Insurance Services
9 years ago
Thank you for renewing your Car Insurance policy and providing the feedback.
The knowledge and attitude of our agents is of great importance to us, as a result we will investigate your concerns and ensure that any training requirements are met.
Gave 5 stars to Matthew Rawlings he was brilliant just the sort of person You want on telly sales . Being kind to BeWiser 15 minutes wait on phone is to long but your man spoke up for you and I...
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Dawn Guiver
Be Wiser Insurance Services
9 years ago
We have been experiencing high call volumes and we are sorry to hear that you had to wait 15 minutes for your call to be answered. We are pleased that Matthew has subsequently been able to help you with the renewal of your policy.
Thank you for taking the time to leave this review. We appreciate all feedback so we can continue to endeavour to offer the best customer service possible.
Thank you for taking the time to write this review - Be Wiser prides itself on a high standard of customer service and we are pleased you found this to be the case.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
