I've called to get a better quote for my renewal. I received the new renewal papers via Email but they were incorrect. I got the same quote as before. Called again and asked to sent me the correct...
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Cathy
Be Wiser Insurance Services
9 years ago
Thank you for taking the time to leave this review. We appreciate all feedback so we can continue to endeavour to offer the best customer service possible.
Date of purchase: 18/10/2016
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TC
Trusted Customer
Glasgow
9 years ago
What Trusted Customer said about Be Wiser Insurance Services:
efficient, pleasant staff and met our requirements
Cathy
Be Wiser Insurance Services
9 years ago
Thank you for leaving this review. We pride ourselves on all our staff achieving professional qualifications so that we can offer the best advice to our customers.
Date of purchase: 17/10/2016
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Trusted Customer
Bournemouth
9 years ago
What Trusted Customer said about Be Wiser Insurance Services:
Poor telephone response time found it infuriating being constantly put on hold , then hanging up ten to fifteen minuets later unanswered only having to ring back in the hope of being dealt with on a...
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Cathy
Be Wiser Insurance Services
9 years ago
We are sorry to have been unavailable, we make every effort to ensure that our calls are answered as promptly as possible. We are pleased to hear that you have renewed with us, as the agent you spoke to was professional and helpful. We will ensure that your feedback, positive and negative, is passed back to the relevant departments, as we endeavour to maintain a high level of service.
We thank you for taking the time to write this.
Kind Regards
Cathy
TC
Trusted Customer
9 years ago
Thanks for the response hope my comments are noted and utilized.
Date of purchase: 12/10/2016
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Trusted Customer
London
9 years ago
What Trusted Customer said about Be Wiser Insurance Services:
The person I spoke to was very clear, friendly and helpful. She quickly got me a revised quote following a change in circumstances and it saved me money.
Cathy
Be Wiser Insurance Services
9 years ago
Thank you for taking the time to leave to leave your review. We appreciate all feedback and we are pleased that you found our service friendly and helpful.
Date of purchase: 14/10/2016
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Trusted Customer
9 years ago
What Trusted Customer said about Be Wiser Insurance Services:
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
