Be Wiser Insurance Services is no longer an active Feefo customer
Displaying all 4,764 reviews
MC
Marie Castagnoli
5 years ago
What Marie Castagnoli said about Be Wiser Insurance Services:
The service was great no complications and price and communication was excellent
Be Wiser
Be Wiser Insurance Services
5 years ago
We try to ensure that, to renew with us, is simple and easy so that you are confident with your product and Be Wiser. We appreciate your feedback as it helps us to maintain our high level of customer service and we thank you for renewing with us for another year.
Kind regards
I just renewed my car insurance with BeWiser Insurance, and once again they were very friendly helpful and professional. It was a pleasure speaking with Mr. Mark Wilson.
Be Wiser
Be Wiser Insurance Services
5 years ago
Thank you for this review and also for your wonderful comments regarding the service Mark provided in relation to your renewal.
Customer service and meeting our customers needs is paramount to us and it is always great to receive such great comments; I will ensure these are passed back to Mark's manager.
Kind regards
Clear and precise explanation. Very professional and friendly.
Be Wiser
Be Wiser Insurance Services
5 years ago
it is wonderful to receive your comments on our award winning customer service. Joseph is a valued member of the renewals team and it is a pleasure to hear that he has assisted you so well and was able to clearly explain your insurance.
Thank you for choosing to renew with us for another year.
Kind regards
Date of purchase: 26/01/2021
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Robert Taylor
Newcastle
5 years ago
What Robert Taylor said about Be Wiser Insurance Services:
No hassle, simple talking and well presented on the phone and the best bit is a phone number so you speak to a living person, makes all the difference.
Be Wiser
Be Wiser Insurance Services
5 years ago
It is fantastic to hear that we were able to renew your policy at a lower premium, Robert, and that you are happy with Curtiss and his assistance he provided.
We work with an extensive panel of insurers to be able to offer you a competitive premium and I hope that we can continue to assist you in the future.
Kind regards
Date of purchase: 26/01/2021
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Christopher Butt
5 years ago
What Christopher Butt said about Be Wiser Insurance Services:
Very knowledgeable,very happy with the salesperson polite and effective
Be Wiser
Be Wiser Insurance Services
5 years ago
Thank you Christopher for this great review of the service Rachel provided. We are so pleased that we were able to assist you so well and would like to thank you for choosing to renew with us and also for providing this wonderful feedback
Kind regards
All was well.. But its like their reading a script.. Which they probably are in mono tone... After a few moments the details get boring.. And you shut down... You just want off the phone... They...
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Be Wiser
Be Wiser Insurance Services
5 years ago
Thank you for this review and providing this feedback on your experience when renewing with us.
I am sorry to hear that you were dissatisfied with the scripts that were read and the tone of the agent. We do have to read scripts to ensure that we are FCA compliance however; I have passed this to our Customer Care team to contact you and discuss this further.
Kind regards
Date of purchase: 26/01/2021
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Frank Allen
5 years ago
What Frank Allen said about Be Wiser Insurance Services:
Very helpful and very friendly and professional
Be Wiser
Be Wiser Insurance Services
5 years ago
Thank you for this feedback, Frank and choosing to renew with us. It is always a pleasure to hear that you have received our friendly service and I will pass your comments to Lauren.
Was there anything more we could have done to receive a 5 star review? Kind regards
Renewed following a fair bit of negotiation and still not cheapest available but at least they reduced costs compared to original quote
Be Wiser
Be Wiser Insurance Services
5 years ago
As a broker Be Wiser have no control over the premiums offered to us by our insurers. We are aware that insurance is a highly competitive market place and we do endeavour to negotiate with the insurers and let you know.
Thank you for renewing with us once again.
Date of purchase: 25/01/2021
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Christopher Hobbs
5 years ago
What Christopher Hobbs said about Be Wiser Insurance Services:
Turned a leaving customer into a renewing one - well handled call with a first class outcome. Well done...
Be Wiser
Be Wiser Insurance Services
5 years ago
Thank you for this absolutely wonderful review and feedback for Megan, Christopher!
It is great to hear that she was able to assist you with your insurance needs and also that you remained a customer with us for another year. We appreciate your feedback and I will ensure this is passed on to Megan and her managers.
Kind regards
Date of purchase: 25/01/2021
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Trusted Customer
5 years ago
Advisor was really good in providing advice and answering questions that I asked.
Be Wiser
Be Wiser Insurance Services
5 years ago
Our agents are trained to a high level in insurance knowledge so that they are able to answer your questions you have about your insurance quickly and efficiently and it is great to hear that Joseph answered all your questions
Kind regards
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
