Easy to use website & delivery was much sooner than advertised. The delivery guy was so kind & helped me store into garage for my builder to come & install.
Excelent service and delivery was scheduled and occurred on time. Installed the bollard and its was easy to follow the instruction. The product is doing the job it was designed for. Commercial...
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Trusted Customer
2 years ago
Date of purchase: 24/08/2022
You had the product I wanted.
You were polite and honest about delivery times.
You delivered exactly when you said you would.
Not great service and product. Supplied gate with out fittings and the fittings they did supply ie the pivot leaver is already going rusty.
Kaye
Barriers Direct
2 years ago
Thank you so much for taking the time to leave us your feedback. Unfortunately, as mentioned in our email communication, the hinges were fitted incorrectly and although we were more than happy to replace the hinges, as mentioned, you would have been left with holes where the incorrect ones were fitted. We genuinely appreciate your frustration and should you decide you would like replacement hinges sent out, please call the team and this will be arranged. Once again, we are sorry that we were not able to help you further.
Very poor. Made an error on my order. Paid in advance told them straight away that I’d made an error and they are charging 25% restocking fee plus carriage at my own cost.
The order was incomplete...
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Kaye
Barriers Direct
2 years ago
Thank you for taking the time to leave us your feedback. Unfortunately, as the product had already been delivered, charges would apply. We did email you at the time to explain our charges in greater detail, hopefully this was received. Additionally, the refund for the missing bolts was processed on the same day as your notification was received, please let us know should this not have been received.
We are sincerely sorry that you were not happy with the outcome of your complaint.
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MK
Mr Billy Kirkwood
2 years ago
Date of purchase: 18/08/2022
What Mr Billy Kirkwood said about Barriers Direct:
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our barriers, bollards and street furnitures provide security and protection for all types of public and private spaces. We stock the best brands to ensure that we offer the very best barriers in the UK and that is why contractors, local authorities and councils across the UK trust our barriers, service and price.