Easier to book by phone. Was confused by pick up point required, trying to do it online
Product reviews
Russ
Barnes Coaches
2 months ago
Thank you for your review. We're pleased to hear that you found both the coach and driver very good, and that travelling by coach was easier than taking the train. We appreciate your feedback regarding the departure time from London. We understand that a later return can make for a long day. We carefully balance the amount of free time at the destination with journey times for all passengers, but comments like yours are always helpful and will be taken into consideration when planning future trips. Thank you again for travelling with Barnes, and we hope to welcome you on board again soon.
The booking process was good. However, I was disappointed i didn't receive my confirmation letter with suitcase label. I was assured by the Barnes team each time i rang it was posted to me 2nd...
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Product reviews
Date of purchase: 19/07/2026
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Ms T Carter
Feefo Verified
2 months ago
What Ms T Carter said about Barnes Coaches:
Fabulous
Telephone booking and I got the requested coach
Very good. My only criticism is with Royal Mail as although my travel documents were posted 2nd class on 01 July they only arrived on 22 July i.e. it took 3 weeks. As I was travelling on 24th July...
The service we received was excellent, from the initial query through to the booking of the coach and questions about the best places to drop off and pick up members of our group. We couldn't fault...
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Product reviews
Ross
Barnes Coaches
2 months ago
Thank you so much for your wonderful feedback and for your continued support. We're delighted to hear that your outing to Romsey was such a success and that everything, from the initial enquiry through to the journey itself, met your expectations.
It's great to know our team were able to help with the planning by advising on the best drop-off and pick-up locations, and we're especially pleased to hear that Robert looked after your group so well on the day. We'll be sure to pass on your kind comments to him – he'll be delighted to know his careful driving, friendly manner and willingness to assist those with mobility issues made such a positive difference.
Thank you again for choosing Barnes Coaches. We truly appreciate your kind words and look forward to welcoming West Berkshire Ramblers on board for many more enjoyable trips in the future.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts