How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Barnes Coaches Reviews

https://www.barnescoaches.co.uk

EXCEPTIONAL

Service

4.8

Product

4.6

1,842

247

2,132

ratings over the past year

Displaying all 2,196 reviews

Trusted Customer

Feefo Verified

1 month ago

Wonderful seaside experience!

Lovely to still be able to speak with a human being. Keep up the goid work!

Product reviews

Date of purchase: 09/08/2026

Trusted Customer

Feefo Verified

1 month ago

Mr kosikowski

Perfect

Product reviews

Date of purchase: 09/08/2026

Trusted Customer

Feefo Verified

1 month ago

Place to visit

It was an easy experience, I new where I wanted to go and how much and pick up points clearly stated Thankyou

Product reviews

Date of purchase: 09/08/2026

Trusted Customer

Feefo Verified

1 month ago

Weymouth trip

I found the booking process very easy to use and when I was connected it was lovely speaking to a human being instead of AI. The lady was very friendly and listened to my needs to make my journey...

Product reviews

Date of purchase: 09/08/2026

Mrs J Hinton

Feefo Verified

GBR

1 month ago

What Mrs J Hinton said about Barnes Coaches:

Lovely day out with a great driver

Really straightforward

Product reviews

Date of purchase: 09/08/2026

Trusted Customer

Feefo Verified

1 month ago

Booking on line easy to navigate but I think you need to be aware of dropping off passengers to locations en route

Product reviews

Russ

Barnes Coaches

1 month ago

Thank you for your feedback. We're delighted to hear you enjoyed Greenwich and that our driver looked after the day so well despite the challenging conditions. This tour was designed as a combined itinerary, and certain tours are operated in this way to ensure they remain viable and can run without the risk of cancellation due to low passenger numbers. We appreciate that traffic in London, particularly on weekends, can make for a longer journey than anticipated, and we will absolutely take your comments on board when reviewing future programmes. Thank you again for travelling with us, and we hope to welcome you on another trip soon.

Date of purchase: 08/08/2026

Trusted Customer

Feefo Verified

1 month ago

Great service

Great service from booking to driver

Product reviews

Date of purchase: 09/08/2026

Trusted Customer

Feefo Verified

1 month ago

Not the sort of hotel we would stay in again. Too long left in Lincoln

Surprised that Barnes had chosen a hotel that only had 3 disabled rooms.Not a proper lounge, no library and nothing to do in the evenings.

Product reviews

Date of purchase: 03/08/2026

Trusted Customer

Feefo Verified

1 month ago

Love London

Always find it so easy to book online.

Product reviews

Date of purchase: 08/08/2026

Mrs J Harrison

Feefo Verified

GBR

1 month ago

What Mrs J Harrison said about Barnes Coaches:

Very easy website to use

Product reviews

Date of purchase: 09/08/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Barnes Coaches Reviews

WeymouthMore reviews of this productView product websiteWonderful day - well managed and well planned.

WeymouthMore reviews of this productView product websiteIt was excellent trip Perfect organisation. Driver Barry wery kind and friendly.

WeymouthMore reviews of this productView product websiteBarrie explained the times we arrive and pick up clearly. He was amusing and witty and this made the trip enjoyable Thankyou

WeymouthMore reviews of this productView product websiteFrom booking the trip to pick up and drop off the service was excellent. The driver was very friendly and accommodating to his passengers needs. Which made the long journey more comfortable.

WeymouthMore reviews of this productView product websiteLovely day out and the driver Barrie was so funny he should have his own show . Makes a difference when you have a happy friendly driver .

GreenwichMore reviews of this productView product websiteA very long trip on the coach. It really needs to be a day trip just to Greenwich. There is so much to see there. I’d not been before and thought it amazing. The journey was too much having to drop...Read more

WeymouthMore reviews of this productView product websiteHad a love time at Weymouth Driver was great He was called Barrie Nothing was to much trouble Hope we have Barrie again

Humberside's Hidden HeritageMore reviews of this productView product websiteHotel was not really suitable for holiday makers. It was more suited for travelling sales people. The rooms only had six hangers which weren't in a wardrobe and no drawer space. The windows were...Read more

GreenwichMore reviews of this productView product websitewe had a lovely day. Barrie was great and pointed out places of interest. Greenwich has so much to offer and the trip home was great. I haven't seen so much of London in a long time.

Monkey WorldMore reviews of this productView product websiteI never feel alone when I book with Barnes. The drivers and other passengers are friendly and helpful. I enjoyed my trip to Monkey World very much , and Neil the driver was so kind , helpful - and...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?