How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Barnes Coaches Reviews

https://www.barnescoaches.co.uk

EXCEPTIONAL

Service

4.8

Product

4.6

1,824

242

2,109

ratings over the past year

Displaying all 2,160 reviews

Trusted Customer

Feefo Verified

27 days ago

Go for Barnes Coaches, you won't be disappointed. Very efficient company to

Easy to book, great information, lovely staff.

Product reviews

Date of purchase: 27/08/2026

Mr D Butler

Feefo Verified

GBR

27 days ago

What Mr D Butler said about Barnes Coaches:

VFM

Very good was kepy informed of the the procedures.

Product reviews

Date of purchase: 24/08/2026

Mr J Philcox

Feefo Verified

GBR

27 days ago

What Mr J Philcox said about Barnes Coaches:

Norfolk Skies Coach Holiday

Very slick with no problems. Reminder issued when final payment was required and full information on arrangements came when promised.

Product reviews

Date of purchase: 24/08/2026

Trusted Customer

Feefo Verified

27 days ago

Potters resort essex experience

Quite easy but I would rather have the paper work straight away rather than a email

Product reviews

Date of purchase: 24/08/2026

Trusted Customer

Feefo Verified

27 days ago

We had no problem with the booking process

Product reviews

Date of purchase: 24/08/2026

Trusted Customer

Feefo Verified

27 days ago

Very straightforward

Product reviews

Date of purchase: 26/08/2026

Trusted Customer

Feefo Verified

28 days ago

Kew Gardens London Day trip

Booking by telephone was straightforward. We were travelling in a group and an invoice was sent and paid promptly. The travel and coach departments always do their best and help sort out cater places...

Product reviews

Date of purchase: 25/08/2026

Mrs J Petch

Feefo Verified

GBR

28 days ago

What Mrs J Petch said about Barnes Coaches:

Very easy and quick

Product reviews

Russ

Barnes Coaches

28 days ago

Thank you for your review. We're glad you enjoyed the journey. The coach change was because your pick-up point is on one of our feeder routes. These are used to bring passengers from certain areas to meet the main coach, allowing us to offer a wider range of departure points. We appreciate that changing vehicles can be a slight inconvenience, and we're pleased it didn't detract from your overall experience. We hope to welcome you on another trip soon.

Date of purchase: 27/08/2026

Mr J Fry

Feefo Verified

GBR

28 days ago

What Mr J Fry said about Barnes Coaches:

Trip To Legoland at Windsor

Booking was done online & it’s so easy to navigate.

Product reviews

Date of purchase: 26/08/2026

Mrs P Hampshire

Feefo Verified

GBR

28 days ago

What Mrs P Hampshire said about Barnes Coaches:

A lovely day out.

Very easy.

Product reviews

Date of purchase: 26/08/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Barnes Coaches Reviews

BrightonMore reviews of this productView product websiteGreat day out. Perfect arrangements by Barnes Coaches.

Potters Resort Five LakesMore reviews of this productView product websiteExcellent staff, food was brilliant, entertainment was super. there were a vast amount of things to do. The swimming pool, sauna and steam room brilliant. The coach driver (Patrick) was brilliant

Big Norfolk Skies, King's LynnMore reviews of this productView product websiteEverything worked perfectly. Pick up taxi arrived at our house on time and taxi was waiting for us at the coach drop off point on our return at the end of the holiday. Jennie our coach driver was a...Read more

Potters Resort Five LakesMore reviews of this productView product websiteStaff very friendly and helpful, rooms lovely and clean, excellent food, 3 meals a day, it's all inclusive except if you have a cocktail which we don't like so it didn't worry us. We had a day trip...Read more

Big Norfolk Skies, King's LynnMore reviews of this productView product websiteThe hotel didn’t cater for my partners food requirements, the hotel didn’t cater properly for disabled persons the toilets on the ground floor where up steps to get in there, and the shower was a...Read more

Jurassic Coast Cruise (w/Cream Tea) & ExmouthMore reviews of this productView product websiteExcellent value for money

Kew GardensMore reviews of this productView product websiteNeil, our bus driver, was the perfect mix of humour and fun as well as keeping us up-to-date with estimated arrival times at Kew Gardens and then on our return to Swindon.

BrightonMore reviews of this productView product websiteIt was lovely ride. Onlu hitch was we had to change coaches at services for some reason.

Legoland Windsor ResortMore reviews of this productView product websiteFrom boarding our coach at Wyvern Theatre, Swindon & back, our driver was fantastic, very friendly. Also very helpful as my youngest grandson left his mobile on the coach, which the driver was then...Read more

ExmouthMore reviews of this productView product websiteI went on a day trip to Exmouth. I was picked up on time. The coach was comfortable and very clean. We arrived in Exmouth and were clearly told when to return to the coach and where it would be. In...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?