Barnes Coaches Reviews

Thank you for your detailed review! We’re really pleased to hear the booking process was nice and straightforward, and that you found our team helpful with the extra stop request. It’s great to know your journey felt safe and comfortable, even with the wet and windy weather, and that your driver made a positive impression. We really appreciate your feedback and hope to welcome you on board again soon!

Thank you for the 5-star review! We’re delighted to hear everything ran on time and that your driver was polite and safe. We really appreciate your feedback and hope to welcome you on board again soon!

Thank you for taking the time to share your feedback. We’re very sorry to hear that you felt the earlier departure time impacted your enjoyment of the Festival of Light. The decision last year to adjust the schedule was based on customer feedback from previous visits, where many passengers expressed a preference for an earlier return. We do understand that this may not suit everyone’s circumstances and we appreciate you highlighting how this change affected your experience. Departure times are always displayed on our website for passenger information, so that customers can review them before booking. Your comments are important to us, and we will take them into consideration when planning future trips to ensure we balance the needs of all our travellers.