Barnes Coaches Reviews

Thank you for taking the time to share your experience with us. We are truly sorry to hear that your trip was affected by seat disputes and that this caused distress for you and other passengers. We completely understand how upsetting and frustrating this must have been, especially when you had booked and expected to sit in your chosen seats. Please be assured that if any issues arise on board the coach, our drivers are always available to help. We encourage passengers to speak directly with the driver at the time, as they will do their best to resolve any problems quickly and fairly so that everyone can feel comfortable and enjoy their journey. We value your feedback and we hope your next trip with us will be a much smoother and more enjoyable experience.

Thank you for taking the time to share your experience with us. We are very sorry to hear that you felt there was confusion around parking and ticket distribution during your trip. We completely understand how stressful this must have been, especially when you were concerned about missing the train. Please be assured that the driver did have all the relevant information required. On occasion, adjustments may need to be made on the day to keep things running smoothly, but we recognise that clearer communication would have helped avoid the frustration you experienced. We truly value your feedback and will use it to remind our team of the importance of keeping passengers fully informed at every stage of the journey. We hope your next trip with us will be much smoother and more enjoyable.