Bamboo Travel are our 'go to' agents and have never let us down with any of the trips we have booked with them They are always on hand to advise and assist beforehand and, reassuringly also there...
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Rad Meenakshisundaram
Feefo Verified
4 years ago
What Rad Meenakshisundaram said about Bamboo Travel:
Planning and booking the holiday was a smooth experience with Bamboo
Richard Coucom was very helpful - very quick to respond
Ewen
Bamboo Travel
4 years ago
Hi Rad,
Thanks so much for leaving a review of your experience with Bamboo Travel, it is great to hear that you found booking a holiday with us a smooth process and that Richard's advice was helpful.
We hope you have many happy memories of your holiday to Mauritius and that we can be of help again when you are next looking to travel to the Indian Ocean or anywhere in Asia!
Best wishes from all the team at Bamboo Travel
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Lynn C
Feefo Verified
Surrey
4 years ago
What Lynn C said about Bamboo Travel:
Excellent service in challenging times
Following a glowing recommendation from a friend, we chose Bamboo Travel to book a three week trip to Cambodia, Myanmar and Laos in November 2020. They were incredibly helpful and put together an...
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Ewen
Bamboo Travel
4 years ago
Hi Lynn,
Thank you very much indeed for taking the time to review your experience with Bamboo Travel. We aim to provide the best service possible to all our clients and we are so appreciative that you have recognised this effort.
Of course, it is far from ideal having had cancel two holidays because of the pandemic and we must thank you too for being such understanding clients.
We are seeing many more destinations re-opening over the next few months so we are optimistic that a trip to the Maldives, Southeast Asia or anywhere else you wish is very much on the cards for you in 2022!
In the meantime, best wishes from all the team at Bamboo Travel
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Trusted Customer
Feefo Verified
5 years ago
Reassuringly professional
Even though we have not yet travelled on our holiday due to lockdown and travel restrictions, Bamboo Travel has been very helpful and professional throughout and have reassuringly answered all my...
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Ewen
Bamboo Travel
5 years ago
Thank you so much for your review of Bamboo Travel, your kind words and willingness to postpone your holiday rather than cancel are very much appreciated. We are optimistic that restrictions will start to be lifted soon and travel will rebound strongly later this year and in 2022 - we know how desperate so many of our clients are to start exploring Asia again! Best wishes from all the team
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Trusted Customer
Feefo Verified
5 years ago
Great planning, hope to travel with them in future
We planned a trip to Vietnam and Cambodia with Bamboo Travel for April 2020. The planning was great - the advisor took time to understand our requirements and offer a range of options to suit our...
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Ewen
Bamboo Travel
5 years ago
Thank you so much for your great review of Bamboo Travel. We are sorry that the pandemic stopped you visiting Vietnam and Cambodia in 2020 but we are seeing positive steps being taken towards a reopening later in 2021, so hopefuly you can visit these wonderful countries before too long! In the meantime best wishes from all the team and thanks again.
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Trusted Customer
Feefo Verified
5 years ago
The itineraries are always well put together, taking into account my preferences. Responses to queries are prompt and when our recent trip had to be moved due to COVID this was done efficiently and...
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Ewen
Bamboo Travel
5 years ago
Thank you for the great review of Bamboo Travel. Your repeat custom is hugely appreciated, as is your support during this pesky pandemic. We hope that travel to Southeast Asia will start to open up again in the coming months and you can finally enjoy your adventure in Laos later this year. Best wishes from all the team
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Beckie Flint
Feefo Verified
5 years ago
What Beckie Flint said about Bamboo Travel:
Up and coming trip to Sri Lanka with Bamboo Travel
We are yet to travel to Sri Lanka with Bamboo Travel, due to the present Covid situation it has been cancelled and rebooked. However I can’t praise our travel advisor more, for all of the help and...
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Ewen
Bamboo Travel
5 years ago
Hi Beckie, thank you so much for leaving a review of your experience with Bamboo Travel so far, your kind words mean a huge amount to us. Whilst it is a frustrating situation us travellers currently find ourselves in, we are very optimistic that things will reopen again well in advance of your trip in 2022 and we can reassure you that Sri Lanka is worth the wait! Best wishes from all the team
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Bob Findlay
Feefo Verified
5 years ago
What Bob Findlay said about Bamboo Travel:
An oustanding customer experience !
During the first wave of the pandemic we had a tailor made trip to Myanmar cancelled. It was an expensive with business class air fares. Bamboo travel worked tirelessly and secured full refunds on...
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Ewen
Bamboo Travel
5 years ago
Hi Bob, thanks so much for your kind words and support for Bamboo Travel, your feedback really is hugely appreciated. We are optimisitc that the travel situation will improve later this year and we look forward to helping you with another holiday to Asia soon. Best wishes from all the team!
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Clare Craig
Feefo Verified
5 years ago
What Clare Craig said about Bamboo Travel:
My friend and I have booked to go to Oman with BambooTravel later this year. This is the third time I have booked with them and each time the experience has been exemplary. Our friendly consultant,...
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Ewen
Bamboo Travel
5 years ago
Hi Clare, thank you for your lovely review of Bamboo Travel and for booking your holiday to Oman with us. We hugely appreciate you coming back to us after successful trips to Vietnam, Cambodia and Sri Lanka in the last few years. Their vaccination programme is under way and we're optimistic that Oman will open again in the Autumn in time for your visit. But of course, we'll keep you up-to-date with the situation as it develops. Best wishes to you from all the team!
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Trusted Customer
Feefo Verified
5 years ago
They were very efficient and competitive and extremly understanding with c
Bamboo Travel is an award-winning tailor-made tour operator. Having travelled extensively in each of our destinations we are passionate about Asia and pride ourselves in being able to provide the highest quality bespoke tours and holidays.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Bamboo Travel is an award-winning tailor-made tour operator. Having travelled extensively in each of our destinations we are passionate about Asia and pride ourselves in being able to provide the highest quality bespoke tours and holidays.