How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Ball & Percival Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ball-percival | Feefo

Displaying all 354 reviews

Trusted Customer

5 years ago

Date of purchase: 05/11/2019

Most things were good, however we were left in the dark a little not enough comunication

Ashleigh

Ball & Percival

5 years ago

Hello, Thank you for taking the time to leave your feedback. I am pleased to see that overall you had a good experience. It is, however, disappointing that you felt there was not enough communication throughout the process. Your feedback is much appreciated and I will ensure that your thoughts are shared with our Branch Manager. Kind regards, Ashleigh Ball & Percival

See full customer review

Trusted Customer

5 years ago

Date of purchase: 14/10/2019

They are a great team

Great very effective

Ashleigh

Ball & Percival

5 years ago

Hello, Thank you for taking the time to leave a review for Ball & Percival's Ainsdale branch. It is absolutely wonderful to see how highly you speak of our team, Martin will be delighted to hear your kind words. If there is anything else that we can help you with in the future, please do not hesitate to get in touch! Kind regards, Ashleigh Ball & Percival Follow us on social media!

See full customer review

Trusted Customer

5 years ago

Date of purchase: 14/10/2019

Generally a good experience, just let down at the last hurdle.

The process was quick and efficient and everyone was very friendly, samantha Meridith was excellent in sorting our mortgage. The downsides were b&p repeatedly phoned only me for updates and...

Read all

Ashleigh

Ball & Percival

5 years ago

Hello, Thank you for taking the time to leave your feedback. I am glad to see that overall you had a good experience and will ensure that your kind words are passed across to Samantha and the team. It is disappointing to see that your experience was tainted during the last stage. I will ensure that your feedback in regards to communication and the issues with gaining access to your property is shared with our Branch Manager. Pleased accept my apologies for this, we would never wish for a client to feel disappointed during what should be an exciting time. Despite this, I hope you are enjoying settling into your new home and wish you many years of happiness there. Kind regards, Ashleigh

See full customer review

Mr Ryan Williams & Miss Sophie Williams

5 years ago

Date of purchase: 14/10/2019

What Mr Ryan Williams & Miss Sophie Williams said about Ball & Percival:

Tremendous service

Fantastic company, kept me posted throughout my sale and an overall great service! Massive bonus that they are open seven days a week. I would highly recommend, not the first time we have used Ball...

Read all

Ashleigh

Ball & Percival

5 years ago

Hello, Thank you for taking the time to leave a review for Ball & Percival Southport! It is wonderful to see how you found our service to be tremendous and our company fantastic when selling your property. On behalf of Danny and the team, we are very grateful for your recommendation. If there is anything else that we can do in the future, please do not hesitate to get in touch! Kind regards, Ashleigh Ball & Percival Southport Estate Agents Follow us on social media!

See full customer review

Mr Ray Doolan

5 years ago

Date of purchase: 07/10/2019

What Mr Ray Doolan said about Ball & Percival:

Thank you Ball & Percival. You kept me informed and updated all the way through my sale. You provided lots of clients which turned out to be prospective buyers. And eventually a sale. Thank you again.

Ashleigh

Ball & Percival

5 years ago

Hi Ray, Thank you for taking the time to leave such a wonderful review for Ball & Percival Southport! We really appreciate it. It is great to see how pleased you are with the service you received when selling your house, I will ensure your kind words are shared with Danny and the team. If there is anything else that we can help you with in the future, please do not hesitate to get in touch! Kind regards, Ashleigh Ball & Percival Southport Estate Agents Follow us on social media!

See full customer review

Miss Elaine Byrne

Southport

5 years ago

Date of purchase: 07/10/2019

What Miss Elaine Byrne said about Ball & Percival:

VeryTgoodhey

They are friendly and give s professional service. The pictures were good and my house sold straight away

Ashleigh

Ball & Percival

5 years ago

Hello, Thank you for taking the time to leave a review for Ball & Percival Southport, it is much appreciated. It is wonderful to see that you found the service to be professional, Danny and the team will be delighted with your kind words. If there is anything else that we can help you with in the future, please do not hesitate to get in touch. Kind regards, Ashleigh Ball & Percival Southport Estate Agents Follow us on social media!

See full customer review

Mr A Hardy & Mr N Hardy

5 years ago

Date of purchase: 07/10/2019

What Mr A Hardy & Mr N Hardy said about Ball & Percival:

Bad conveyancing recommendation.

Generally good, but some minor issues. The conveyancing recommendation was poor, ought to consider recommending differently or to find yourself. Delay in providing detailed breakdown of charges. ...

Read all

Ashleigh

Ball & Percival

5 years ago

Hello, Thank you for taking the time to leave your feedback on the service you received. I am pleased to see that overall, you found the service was good. It is disappointing to see that you felt the recommendation for the Conveyancer was poor and caused issues with the process. I will ensure your feedback is shared with our Branch Manager. Kind regards, Ashleigh

See full customer review

Mrs Michelle McNulty & Mr Rob McNulty

Southport

5 years ago

Date of purchase: 07/10/2019

What Mrs Michelle McNulty & Mr Rob McNulty said about Ball & Percival:

First class service

Pulled all the stops out to ensure our sale went through. Never too much trouble to dpeak to us and offer reassurance when things got tricky. House was under offer within a week. First class team.

Ashleigh

Ball & Percival

5 years ago

Hello, Thank you for taking the time to leave a review for Ball & Percival Southport, we really appreciate it! It is wonderful to read your thoughts on the first-class service you received when selling your house with us, Danny and the team will be delighted to hear your kind words. If there is anything else that we can help you with in the future, please do not hesitate to get in touch. Kind regards, Ashleigh Ball & Percival Southport Estate Agents Follow us on social media!

See full customer review

Trusted Customer

5 years ago

Date of purchase: 09/09/2019

Great service

Great service throughout.

Ashleigh

Ball & Percival

5 years ago

Hello, Thank you for taking the time to leave a review for Ball & Percival Southport! It is wonderful to see your thoughts on the great service you received. If there is anything else that we can help you with in the future, please do not hesitate to get in touch. Kind regards, Ashleigh Ball & Percival Follow us on social media!

See full customer review

Trusted Customer

5 years ago

Date of purchase: 09/09/2019

Stress free experience

Would certainly recommend Ball & Percival. Excellent service and brilliant communication selling my property - every step of the way! Big thank you.

Ashleigh

Ball & Percival

5 years ago

Hello, Thank you for taking the time to leave a review and what a wonderful review it is too! We endeavour to make the experience of selling a house as stress-free as possible, so it is brilliant to hear that is what you found when selling your property with Ball & Percival Southport. Danny and the team will be delighted to hear your feedback! If there is anything else that we can help you with in the future, please do not hesitate to get in touch. Kind regards, Ashleigh Ball & Percival Follow us on social media!

See full customer review

Not received a review invite?

About Ball & Percival

Having vast experience working in the ever-changing property industry, our talented and diligent team call upon a solid background of knowledge to provide each and every client with an exceptional and personal service. A core part of our ethos is to work around our clients, so no matter how hectic your lifestyle is, our team will happily fit in to ensure that they find you that perfect property.

Read all

01704 536 900

132 Lord St,, Southport, Merseyside, PR9 0AE, United Kingdom