I've just received my 2nd order and have to say how impressed I am. The ordering process and delivery were great but the quality and fit of the clothes is fantastic. It puts possibly more expensive...
The shorts and t-shirt are great, good material however, they were on an offer where you get a free t-shirt however, no t-shirt was provided or any visible way to add one on to the order. I have...
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Customer Service
B Couture London
5 years ago
Hi Joseph,
I have just looked into this and I can see our customer service team have responded to the two emails which you have sent. One was sent to you on 16/06/2021 and the second on the 22/06/2021 asking you to contact us if you free gift was missing on arrival, these may have dropped into your spam/junk inbox. Please drop us an email and we can process your free gift to be sent out to you.
Sorry for any inconvenience caused with the missing gift, this will now be rectified for you.
B COUTURE TEAM
JC
Joseph Curran
5 years ago
I stand corrected and have found your email in junk mail, I take back the low score and give you the full 5 and apologies for slating the after sales support. X
Product reviews
Date of purchase: 14/06/2021
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Stephen Pringle
5 years ago
What Stephen Pringle said about B Couture London:
delivered safe and secure - sizes match as expected
Thanks for the review. All our new lines have got deeper pockets to accommodate phones and keys. We have passed on your comment to our design team and hope to serve you better :)
Product reviews
Adam Flatt
B Couture London
5 years ago
Thank you for the review
Adam Flatt
B Couture London
5 years ago
Thanks for the review and sorry to hear that. All our new lines have got deeper pockets to accommodate phones and keys. We have passed on your comment to our design team and hope to serve you better :)
Adam Flatt
B Couture London
5 years ago
Thanks for the review and sorry to hear that. All our new lines have got deeper pockets to accommodate phones and keys. We have passed on your comment to our design team and hope to serve you better :)
Adam Flatt
B Couture London
5 years ago
Thanks for the review and sorry to hear that. All our new lines have got deeper pockets to accommodate phones and keys. We have passed on your comment to our design team and hope to serve you better :)
B Couture London is at the forefront of a thriving new revolution in youth culture and style. We are the people who aren’t afraid to challenge the norms, and we define ourselves by the clothes we wear.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
B Couture London is at the forefront of a thriving new revolution in youth culture and style. We are the people who aren’t afraid to challenge the norms, and we define ourselves by the clothes we wear.