Really happy with how fast i recieved the products that i ordered, however theres no returns info and ive emailed about returning the item and had no reply
Ayr Equestrian
Ayr Equestrian Ltd
5 years ago
Hello,Sorry about the late reply about returning an item, we've found your email and got back to you with our returns information now.
Kind Regards,
Ayr Equestrian
The item purchased, a thinning comb has broken teeth on it and the postage pretty much cost more than the item itself.
Ayr Equestrian
Ayr Equestrian Ltd
5 years ago
Hello,I'm sorry to hear that the comb you received was damaged - if you can send over a photo of it to info@ayrequestrian.com then we'll be more than happy to send you a replacement.
We do have a flat rate on postage which is set by our courier and unfortunately cannot be calculated based on products ordered.
Kind Regards,Ayr Equestrian
Ayr Equestrian – Everything you need for horse and rider from brand names you know and trust including Ariat, Pikeur, Horseware, Stubben, Charles Owen and many more.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ayr Equestrian – Everything you need for horse and rider from brand names you know and trust including Ariat, Pikeur, Horseware, Stubben, Charles Owen and many more.
