AXA Insurance Reviews

Good Morning Thank you for sharing your experience. I understand how frustrating it can be to receive unexpected changes in pricing after completing the initial steps. It’s important to have transparency and consistency during the insurance process. Upon reviewing your policy and the details provided during the online quote process, it appears that the initial quotation was based on a total of 6 years of driving experience. However, after the claim from two years ago — even though it was a minor incident — your no claims bonus was adjusted and now only recognises 2 years of experience. I understand that changes in premiums can be challenging, and I want to assure you that we are committed to providing competitive and fair pricing for our valued customers. Thank you for choosing AXA for your insurance needs; we look forward to providing you with a great service for years to come. Kind regards Sinead Feefo Coordinator