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AXA Insurance - Ireland Reviews

http://www.axa.ie

EXCEPTIONAL

Service

4.7

10,561

2,139

298

117

284

13,399

ratings over the past year

Displaying all 147,449 reviews

Trusted Customer

Feefo Verified

17 days ago

Trusted Customer

Feefo Verified

17 days ago

I can do it in one word - disappointed

After more ten years with Axa I am not as satisfied as I was before, when I was able to chat with people on the phone and get different options, no options for any discounts now days - phone calls...

Richard Kingdon

Feefo Verified

17 days ago

What Richard Kingdon said about AXA Insurance - Ireland:

The usual high standards

Herbert Collins

Feefo Verified

17 days ago

What Herbert Collins said about AXA Insurance - Ireland:

Very professional encounter. Only wish there were more like him in other utility providers.

Excellent assistance from the person i dealt with.

Hernando Valero-Lopera

Feefo Verified

17 days ago

What Hernando Valero-Lopera said about AXA Insurance - Ireland:

Easy to dealt with

Love the autorenewal option, did not had to do anything, that provide easy of mind and a less thing to worry about

Trusted Customer

Feefo Verified

17 days ago

Using customer disattention and hiding detail to get higher premiums.

I encountered errors with my auto insurance policy when an agent in the Naas office entered an incorrect driver's licence date, listed a job I don't have, and failed to note my home-husband status,...

Sinead

AXA Insurance - Ireland

17 days ago

Good afternoon I sincerely apologise for the frustrations and inconveniences you've experienced with your insurance policy. Your concerns about incorrect information, difficulties with adjustments, and the lack of clear guidance are completely understandable, and they do not reflect the standard of service we aim to provide. We issue documents to customers following inception, mid-term adjustments and and renewal so that these documents can be checked by the customer to ensure that information held is correct. I can see that your policy has since been renewed and documents issued for your review. Your experience highlights important areas for improvement, and we appreciate you bringing these to our attention. We value your trust and hope to have the opportunity to restore your confidence in our services. Kind regards Sinead Feefo Coordinator

Trusted Customer

Feefo Verified

17 days ago

Returning customer

Smooth and efficient

Jose Thankachan

Feefo Verified

17 days ago

Jawidullah Sadat

Feefo Verified

17 days ago

What Jawidullah Sadat said about AXA Insurance - Ireland:

I has insurance in AA but I like axa so I choose axa

Good

Teresa Kinsella

Feefo Verified

17 days ago

What Teresa Kinsella said about AXA Insurance - Ireland:

Excellent very helpful

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