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AXA Insurance Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 151,080 reviews

Trusted Customer

Feefo Verified

Dublin

9 years ago

What Trusted Customer said about AXA Insurance:

Easy website and helpfull staff

Very efficient

Laura Hagan

AXA Insurance

9 years ago

Hi James

thank you for taking the time to leave your review.

We will pass your message on to our digital team who will be delighted to hear you found the AXA Ireland website easy to navigate.

Kind regards

Laura

Trusted Customer

Feefo Verified

9 years ago

I have a feeling that I am getting more support from AXA than any other insurance companies

The customer service were very friendly and helpful

Trusted Customer

Feefo Verified

Dublin

9 years ago

What Trusted Customer said about AXA Insurance:

Amazing! Thanks for all your efforts!

Best service ever. - No waiting on the line for the team to pick up the phone. - All possible disclaimers. - Very clear communication. - I could understand everything they said (I'm not so well...

Erika Rafferty

AXA Insurance

9 years ago

Hi Maksim,

Thank you for taking the time to leave this positive feedback.

We are delighted that you were happy with the service we provided.

Kind Regards,

Erika

Trusted Customer

Feefo Verified

9 years ago

Happy with service

Got good value car insurance, even though it had gone up which seems ridiculous, it was the cheapest I could find. They had an efficient service, would buy from them again

Trusted Customer

Feefo Verified

9 years ago

No individual clearance.

Paul Monks

AXA Insurance

9 years ago

Hi Algiridas,

Thanks you for your feedback. Can you clarify what you mean by no individual clearance

Regards

Paul Monks

Trusted Customer

Feefo Verified

9 years ago

Friendly staff, patient and ready to help.

Laura Hagan

AXA Insurance

9 years ago

good afternoon Irene

Thank you for taking the time to leave your review of AXA Irelands service.

We are delighted that you found our staff to be helpful and patient and we will pass your comment on to our sales area.

Kind regards

Laura

Trusted Customer

Feefo Verified

9 years ago

Customer service good phone lines not so good

Automated phone service is annoying and often it's difficult to get through but when you do staff are efficient and friendly

Aodhan

AXA Insurance

1 year ago

Trusted Customer

Feefo Verified

9 years ago

The call centre was really busy so had to wait ages to get connected but when I did you offered the best quote.

Laura Hagan

AXA Insurance

9 years ago

Hi Rachel

thank you for taking the time to leave your comment.

Unfortunately we sometimes have high volumes of calls into our call center ans this is the reason why you experienced such a long wait time on this occasion. If this happens again, you can chat to one of our agents online, or send us an email.

We are very happy that we were able to offer you the best product at a price that you found reasonable.

Kind regards

Laura

Trusted Customer

Feefo Verified

9 years ago

Very pleased with the service we received. Thank you

Aodhan

AXA Insurance

1 year ago

Trusted Customer

Feefo Verified

9 years ago

local staff are the only reason I remain with AXA

local staff are extremely helpful. However on the 2 occasions where I had the misfortune to be hit once by another Axa member and then an uninsured driver, the claims staff after the incident left a...

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