Good Afternoon,
We appreciate you for taking the time to provide your feedback, I am sorry to hear you were disappointed with your premium.
There has been an increase in insurance rates across the industry because of several factors, including a higher frequency of claims and an overall rise in associated costs. These costs include an increase in the price of parts, reduced availability of certain components, and higher labour costs to name a few. These factors have contributed to an industry-wide adjustment in insurance rates to ensure that we can continue to provide the level of coverage and service that our customers expect.
I have reviewed your policy and can confirm we have offered all available discounts ensuring that you have been given the best price without impacting your cover.
Thank you for choosing AXA for your insurance needs, we look forward to providing a great service for years to come.
Kind regards
Erin
Feefo Coordinator
