Very easy to deal with, extremely helpful over the phone
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance:
Good, but not very accommodating
first contact was friendly subsequent calls not so much. Felt like it was here's your quote like or not.
Deirdre
AXA Insurance
9 years ago
Good afternoon Simona
We appreciate the time you have taken to leave your feedback. Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.
At AXA we are dedicated to keeping our expenses down, using cost effectivevehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.
We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.
Kind Regards
Deirdre
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Trusted Customer
Feefo Verified
9 years ago
very helpful as I was switching from one company to ye
Person I spoke to on phone was very helpful and told me exactly what I needed to do ,she was very helpful
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance:
Excellent service by AXA Ireland
Excellent
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Trusted Customer
Feefo Verified
9 years ago
Found Axs to offer the best price for my house insurance. Really delighted....
Found Axs to offer the best price for my house insurance. Really delighted. Found Axa representative most helpfull
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Finglas
9 years ago
What Trusted Customer said about AXA Insurance:
Excellent service by AXA Ireland
Excellent very helpful
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Trusted Customer
Feefo Verified
9 years ago
Average service by AXA Ireland
Very easy to deal with, but they're not the cheapest
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Trusted Customer
Feefo Verified
9 years ago
Excellent service. Having worked in the same industry in the past was delig...
Excellent service. Having worked in the same industry in the past was delighted with on line new services!
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance:
Sprzedawca AXA Ireland ma doskonałą jakość obsługi
Sprawnie, szybko, profesjonalnie, polecam!!!
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance:
I think your service is good in most areas but you lack in two area in my o...
I think your service is good in most areas but you lack in two area in my opinion. First of all sending me on my renewal contract with the new price two days before it's renewal date is a bit late....
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Deirdre
AXA Insurance
9 years ago
Good afternoon Mary
We appreciate the time you have taken to leave your feedback.
The Cork branch manager Nicola has tried to contact you by telephone to discuss this matter further but have been unsuccessful. She left you a voicemail to explain that because you are with us a long time she felt we could do better for you. She has put a 15% discount on your policy and advised you of your new installments on your voicemail and also sent conformation in todays post.
We really appreciate your custom and would like to take this opportunity to thankyou for your loyalty to AXA and for renewing your policy with us.
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