How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance Reviews

http://www.axa.ie

EXCEPTIONAL

Service

4.7

10,560

2,033

340

137

303

13,373

ratings over the past year

Displaying all 150,331 reviews

Trusted Customer

Feefo Verified

9 years ago

Average service by AXA Ireland

Nothing special, got my quote and I paid it, end of!

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance:

Unjustified hike . First time my wife's insurance is more expensive than mi...

Unjustified hike . First time my wife's insurance is more expensive than mine , even though she only drives a micra , she has been with you 2o years , no loyalty from your company at all

Deirdre

AXA Insurance

9 years ago

Hi Ciaran

We appreciate the time you have taken to leave your feedback. Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.

At AXA we are dedicated to keeping our expenses down, using cost effectivevehicle repairers and fighting fraud. However, personal injury claims are veryhigh, and despite our on-going efforts to minimise cost, all premiums have gone up this year.

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.

Kind Regards

Deirdre

Trusted Customer

Feefo Verified

Dunboyne

9 years ago

What Trusted Customer said about AXA Insurance:

Excellent service by AXA Ireland

Dean who I spoke to was friendly,polite,explained policy,helpful.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance:

Good service by AXA Ireland

Good on all counts but keep being the price down

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance:

Average service by AXA Ireland

Very helpful staff...

Trusted Customer

Feefo Verified

9 years ago

Good service, but hurry up with the essential documents.

The buying process was very easy, the agent was excellent, mad enough the call back when they said they would. One draw back, despite paying a week early, it's now 5 days after the policy started and...

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance:

Excellent service by AXA Ireland

Belive that the insurance i got is fair and not a reep off.

Trusted Customer

Feefo Verified

Kildare

9 years ago

What Trusted Customer said about AXA Insurance:

Quick response and great value.

Quick response to my online query followed up by phone call and we got policy at great price.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance:

Excellent service by AXA Ireland

good service

Trusted Customer

Feefo Verified

Listowel

9 years ago

What Trusted Customer said about AXA Insurance:

Excellent Customer Care Tralee Branch

Excellent service from the Tralee branch. Was given a small extra discount on a premium and it helped a lot.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo