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AXA Insurance - Ireland Reviews

http://www.axa.ie

EXCEPTIONAL

Service

4.7

10,662

2,156

299

122

288

13,527

ratings over the past year

Displaying all 147,405 reviews

Trusted Customer

Feefo Verified

donegal

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

easy

Great have helped alot.

Trusted Customer

Feefo Verified

Ireland

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Peace of Mind

I needed car insurance. I completed the online survey, had a chat with the online consultant who then referred me to a colleague who called me. My circumstances were unusual and the gentleman went...

Trusted Customer

Feefo Verified

9 years ago

Dealt with my query very well and responded quickly.

Trusted Customer

Feefo Verified

Cork City .

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

I was very happy with the service.

The Staff Member was prompt,courteous and efficient.

Trusted Customer

Feefo Verified

Co. Meath

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Plesent Service

No real option but to go with this company as all other quotes were ridiculous. Happy to do so !

Trusted Customer

Feefo Verified

9 years ago

Trusted Customer

Feefo Verified

Co. Cork

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Efficient, knowledgeable and best possible rate

I was looked after by Mairead in the Midleton, Co. Cork branch. She was informative, helpful and efficient. As I was moving from another insurer she made the transition seamless. I would recommend...

Trusted Customer

Feefo Verified

9 years ago

Car insurance feels like very poor value for money.

Phone call took too long due to confusion about my policy. Little feedback during these long waiting times.

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Stephen,

Thank you for your feedback. Please accept my apologies for the delay you encountered. Your original policy had developed an I.T. issue that could not be rectified and a new policy had to be set up. The delay you encountered on the phone was excessive. Our staff should have arranged a call back with you and then rectified the situation before contacting you with the result rather than have you waiting on the phone.

Thank you for renewing your cover for another 12 months and we look forward to being of service to you in the future.

Regards

Paul

Trusted Customer

Feefo Verified

9 years ago

AXA drive save is very frustrating and isn't explained properly at the start of my policy

Trusted Customer

Feefo Verified

9 years ago

Very straightforward, did the business with excellent friendly and businesslike staffer.

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Patrick,

Thank you for renewing your policy for another year and thank you so much for your positive feedback. I will pass it along to the manager of the Navan office.

Regards

Paul

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