How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance - Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-ireland | Feefo

Displaying all 147,169 reviews

Trusted Customer

Feefo Verified

Dublin

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Efficient, helpful, prompt service

Excellent service, helpful staff, very reasonable quote. Prompt issue of documents, would definitely recommend them

Laura Hagan

AXA Insurance - Ireland

9 years ago

Hi Theresa

Thank you for taking the time to leave your review regarding the service you received at AXA Ireland.

We are delighted that you found our staff to be helpful and efficient.

Kind regards

Laura

Trusted Customer

Feefo Verified

Dublin 1

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

The service is good as always and the staff are very helpful,but the cost of insurance and the yearly increase is ridiculous and there is no excuse for it.

Trusted Customer

Feefo Verified

Dublin

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

The price of insurance is just way to unrealistic and also getting extra penalties on your premium for driving on older

Was ok but didn't seem to want to help

Trusted Customer

Feefo Verified

Dublin 7

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Awaful servicewill not use again.

At the moment not pleased, paid for insurance in full 4th August its now7th.Sept and am still waiting for Disc. Sent all required information by post and by email,

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Afternoon,

Thank you for taking the time to speak with me today. I am delighted that we could solve the issue and get your full insurance certificate and disc out to you.

Kind Regards,

Erika

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

robbers

Raise my insurance by €150.Robbers

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Hi Ian

We appreciate the time you have taken to leave this feedback.　

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result. At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.　

We really appreciate your custom and would like to take this opportunity to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards,　

Erika　

Trusted Customer

Feefo Verified

Dublin

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Sales agent very helpful

Laura Hagan

AXA Insurance - Ireland

9 years ago

Hi Sean

thanks for taking the time to leave your review.

We are happy to hear that our sales agent was able to help you.

Kind regards

Laura

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

efficient, professional

professilonal, efficient, pleasant to deal with

Trusted Customer

Feefo Verified

9 years ago

Good

Trusted Customer

Feefo Verified

Dublin 14

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Great Value, Great Service, Courteous, efficient and much much more

I found AXA to be professional and helpful in all dealings with them from start to finish. They were also extremely patient while I was waiting for documenation from another insurance company whom I...

Laura Hagan

AXA Insurance - Ireland

9 years ago

Dear James

Thank you for leaving such a nice comment of AXA Ireland's service.

We are delighted that you found our staff to be helpful and professional.

Kind regards

Laura

Trusted Customer

Feefo Verified

9 years ago

Happy to be with AXA

Very polite and helpful people. Always try to give the best quote.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo