What Trusted Customer said about AXA Insurance - Ireland:
Good service but quite expensive
Spoke to a pleasant girl who efficiently dealt with my renewal. Thought it was expensive as I am a customer for more years than I'd like to remember.
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Trusted Customer
Feefo Verified
9 years ago
Cheapest price I got and Good service
Very efficient. All emails .documents etc replied to and delivered promptly.
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Trusted Customer
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Clondalkin
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
No question goes un-answered
Gr8!
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Trusted Customer
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Bandon
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
Patient respectful explanation of my query
My query was of course the rise in my premium this year. I'm a low risk driver with full no claims. Your agent patiently and kindly explained the reason and helped me see in perspective the rise was...
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Raheny
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
Car Insurance. 2nd best of quotes I received. Very professional and pleasant to deal with.
Spoke to Robert in the Raheny Branch. He was very, pleasant, helpful and competitive to previous quotes I had received. I will definitely approach him again next year if the company I chose this year...
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
Very prompt and very good service
Michaela Deeny
AXA Insurance - Ireland
9 years ago
Good Morning Tony,
Thank you very much for taking the time out to give us feedback.
We are delighted you are happy with our service.
Kind Regards
Michaela
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Trusted Customer
Feefo Verified
9 years ago
Would appreciate cover details of ins. In writing
What I did'nt realise until I came to end of application that it was paperless and I would'nt be getting details of my insurance even small summary which I would greatly appreciate. Getting on in...
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Erika Rafferty
AXA Insurance - Ireland
9 years ago
Hi Nuala,
Thank you for taking the time to take my phone call this afternoon. As per our conversation I will have your policy documentation to you in the post this afternoon.
Kind Regards,
Erika
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Trusted Customer
Feefo Verified
9 years ago
Rip off
You could have knocked off the €12 of my policy and rounded it off but ye wouldn't budge and ur car insurance is extremely expensive.
Paul Monks
AXA Insurance - Ireland
9 years ago
Hi John,
Thank you for your feedback. Unfortunately we could not reduce the premium to €600 for you. The rate charged at €612 was the best price we could offer this year. The €83 that the Galway office reduced the premium by was the largest discount that could be applied. We do understand your frustration in relation to the price, but due to significant increases in costs across the industry all insurers have had to implement significant rate increases.
Thank you for your continued custom and if you have any queries, please feel free to contact me.
Regards
Paul
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dublin
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
great service
very good customer service,it was a pleasure to deal with axa ireland,hopefully will buy from them again,,will recomend 1oo per cent
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kilcock co kildare
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
no regard for long term customers
Much too costly for long term customers with no claims.
Paul Monks
AXA Insurance - Ireland
9 years ago
Hi Bernadette,
Thank you for your feedback. We can understand that you are unhappy with the increase in your car insurance premium. There are a number of factors that affect the price we are charging you. Foremost amongst these are the increasing claims costs nationwide.
While only a small number of customers claim, the cost of settling these claims affects all customers across the country. AXA, like all of our competitors, has been forced to implement large scale price increases to make sure that there are sufficient reserves in the industry to meet these risings costs.
We do understand that this is no consolation to customers who have been claim free, and we thank you for your continued custom.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.