How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance - Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-ireland | Feefo

Displaying all 147,767 reviews

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Excellent service by AXA Ireland

Very good people who who work there

Trusted Customer

Feefo Verified

9 years ago

Robbery

Expensive, robbery,

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good morning,

Thank you for your comment　

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result.

At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.　

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards,

Erika

Trusted Customer

Feefo Verified

Dublin

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

can be delays waiting for connection

efficient service when I got through on telephone

Trusted Customer

Feefo Verified

Dublin

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Cheapest quote

Best rate around. Great customer service. Friendly service

Trusted Customer

Feefo Verified

Cork

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Good service would appreciate more pro activity

Good service overall however I would appreciate more pro activity. An email well in advance as a reminder from AXA would be nice, along with a call perhaps a month before renewal date.

Trusted Customer

Feefo Verified

9 years ago

Would recommend for client friendly service.

Really helpful and friendly. Fantastic service.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Telephone servie better

Excellent service on the phone but I found the online lacking something

Trusted Customer

Feefo Verified

Mullingar

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Good job, improvements needed

Great phone service, offers, but I still haven't received my policy documents. Good job I can print off from myaxa!

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Morning Bridget,

Thank you for taking the time to leave feedback.

I apologise that you have not yet received your documentation and I have re posted these today.

I am delighted to hear that the service you received on the phone was great and have passed your feedback onto the relevant department.

Kind Regards,

Erika

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Good and business like,pity about the premium quantum

I do my business face to face in the Dun Laoghaire office so on leaving I have all the documentation to hand

Trusted Customer

Feefo Verified

Athlone

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Good engagement, friendly and helpful. Willing to listen and tried hard to ...

Good engagement, friendly and helpful. Willing to listen and tried hard to meet my requirements.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo