How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance - Ireland Reviews

http://www.axa.ie

EXCEPTIONAL

Service

4.7

10,606

2,129

295

122

289

13,441

ratings over the past year

Displaying all 147,777 reviews

Trusted Customer

Feefo Verified

9 years ago

Recommend

Good customer support, very quick reply.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Good service by AXA Ireland

Very expensive this year but am satisfied with overall

Trusted Customer

Feefo Verified

Letterkenny

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Good service by AXA Ireland

Not all phone staff are nice to talk to, other than that great

Trusted Customer

Feefo Verified

westmeath

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

quick and efficient

friendly helpful staff who made it easy to get cover during my lunch break

Trusted Customer

Feefo Verified

9 years ago

Easy and efficient transfered. Friendly and helpful staff. Best price ava...

Easy and efficient transfered. Friendly and helpful staff. Best price available.

Trusted Customer

Feefo Verified

ireland

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Excellent service by AXA Ireland

made easy by your staff

Trusted Customer

Feefo Verified

9 years ago

Because always provide a great service every-time when I had a question. Ga...

Because always provide a great service every-time when I had a question. Gave me all the detail that I want to know with very clear. Thank you so much.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Good service by AXA Ireland

Found it hard to pay online. Had to ring the AXA office.

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Too expensive

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Derek,

We appreciate the time you have taken to leave your feedback.　

Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.

At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.　

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.　

Kind Regards

Paul

Trusted Customer

Feefo Verified

CO CLARE

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

STAFF ARE GREAT PRICE IS QUESTIONABLE

CUSTOMER SERVICE VERY FRIENDLY AND HONEST HOWEVER I WAS NOT HAPPY WITH MY PREMIUM. I HAVE A FULL CLEAN LICIENCE 7 YEARS NCB AM FEMALE 31YRS OLD LIVING RURALLY AND I FEEL THE PRICE IS UNEXCEPTABLE. I...

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo