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AXA Insurance - Ireland Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-ireland | Feefo

Displaying all 147,778 reviews

Trusted Customer

Feefo Verified

Dublin

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Bad customer service

I had to call 4 times in order to receive my disc.Address was wrong but nobody realise that .I had to realise myself

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Afternoon Ionut,

I am disappointed to hear that you didn't receive your certificate and disc due to a wrong address.

I am glad that this has been updated now and you have received these documents. I will forward your feedback to the relevant department.

Kind Regards,

Erika

Trusted Customer

Feefo Verified

9 years ago

Overcharged

Because every year I feel I'm being overcharged in my initial Quote and that comes down substantially when I get a quote elsewhere.

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Afternoon,

Thank you for your comment　

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result.

At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.　

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards,

Erika

Trusted Customer

Feefo Verified

9 years ago

Got a new quote for car Insurance received the quote in post. Went in to pa...

Got a new quote for car Insurance received the quote in post. Went in to pay upfront and was told because my car is coming up as a tsi(which it isnt) and I had the logbook for proof, that I'd have to...

Trusted Customer

Feefo Verified

Mucklagh Tullamore Offaly

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Well received and left feeling a very valued customer

The lady I was dealing with was very helpful and communicated in an excellent manner, with great personal and interpersonal skills. This left me feeling appreciated and a valued customer.

Trusted Customer

Feefo Verified

9 years ago

No problems.

Renewed without problem.

Trusted Customer

Feefo Verified

Blessington

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Excellent service by AXA Ireland

Efficent

Trusted Customer

Feefo Verified

Rathangan

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Excellent service by AXA Ireland

Excellent customer service highly recommend

Trusted Customer

Feefo Verified

Doonbeg

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

would be happy to use axa again

Pleasant staff member on telephone, explained cover well and took payment. Received Insurance disc promptly

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Excellent service by AXA Ireland

Excellent customer service, good car insurance quotes

Trusted Customer

Feefo Verified

9 years ago

I will stay with axa for the foreseeable future

Being with axa a long time find easy to deal with

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